
Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Frontier Ford is our best Service center and also best dealer in San Jose, we had been acquired several autos within the last 30 years. dealer in San Jose, we had been acquired several autos within the last 30 years. More
Our salesman, Shawn was dishonest. We went in with a pre-approval from our own credit union because we had a lower APR with them. He failed to tell us that our CU did not partner with We went in with a pre-approval from our own credit union because we had a lower APR with them. He failed to tell us that our CU did not partner with them. Instead he promised that he would only be running our info through our CU. We trusted him. When the finance manager came out to do our paperwork, he told us our loan was through yolo federal which we did NOT want. We were promised we were going through Travis CU. Shawn ran our credit without our consent. The finance manager was apologetic and reached out to his sales manager with our frustrations. The sales manager was rude and unhelpful. I will be telling everyone who's interested in buying a car go not buy from Frontier. Of all the cars I've purchased from many different dealers, this was the most unpleasant experience. More
Friendly . ... kept me apprised of the status of my repair work ... repair work turned out perfect ... reasonable price .... BP. ... kept me apprised of the status of my repair work ... repair work turned out perfect ... reasonable price .... BP. More
I had a check engine Light service, Leo was my service advisor... Thank you so much for keeping me informed and taking care of my warranty work. Also, Great Customer service for Car Delivery... That was a advisor... Thank you so much for keeping me informed and taking care of my warranty work. Also, Great Customer service for Car Delivery... That was amazing... Thank you guys as always... More
Prompt, professional service and good knowledge about the vehicles. They went out of their way to get me the specific model I wanted within one day! vehicles. They went out of their way to get me the specific model I wanted within one day! More
My sales rep was Sean and he did an excellent job fielding questions, pointing out the pros and cons of various models, and discussing minute details. When he didn't have the answer he was happy to g fielding questions, pointing out the pros and cons of various models, and discussing minute details. When he didn't have the answer he was happy to go figure out my concerns. More