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Frontier Ford

Santa Clara, CA

Overview
Reviews
Vehicles
4.7
780 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 780 reviews

September 18, 2024

Incredibly poor communication and follow through from sales man, finance manager and other middle manager. Still dealing with issues unresolved. More

by alexmalliaris
Recommend Dealer
No
Employees Worked With
Victor Silva, Sinbad Coffman,
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Sep 20, 2024 -

Frontier Ford responded

We're disappointed to hear about the communication challenges and unresolved issues you've experienced. Your concerns are important to us, and we want to ensure they are properly addressed. Please reach out to Kevin Sitch, our General Manager, at KSitch@vtaig.com so he can personally assist in resolving this matter.

September 18, 2024

We didn’t make appointments, but people come to greeting us the time we arrive and provide service More

by SHOWERLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amalia Roberts-Smith
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Sep 19, 2024 -

Frontier Ford responded

Thanks for the fantastic review! We're thrilled to hear that our team made you feel welcomed and provided great service. Your experience is what we strive for! Looking forward to seeing you again soon.

September 17, 2024

I am a regular Client at Frontier Ford since 2002 and I only purchase vehicles at Frontier Ford dealership. One Sales Consultant I always rely on is Mike Marrufo who he recently sold me an F-150. This is m More

by MOLIVARES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Marufo
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Sep 18, 2024 -

Frontier Ford responded

Thank you for your kind words, Manuel! We’re thrilled to hear about your positive experiences with Mike and your loyalty to Frontier Ford. We look forward to helping you with your next vehicle purchase—here’s to many more great years ahead!

September 17, 2024

Great service on time and great friendly communication with the service advisor about extra service that need to be done in the future. More

by ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward olivares
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Sep 18, 2024 -

Frontier Ford responded

Thank you, Ben! We're thrilled to hear you had a positive experience with our service team. We strive for timely and friendly communication, and it’s great to know we hit the mark. Looking forward to continuing to serve you in the future!

September 17, 2024

Great service from Miguel. Very professional and efficient. Although I had an unexpected repair he made it go smoothly. More

by steve@aa2r.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
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Sep 18, 2024 -

Frontier Ford responded

Thanks, Steve! We're thrilled to hear about your positive experience with Miguel. Our team strives to provide top-notch service, and it’s great to know that we could handle the unexpected smoothly for you. We appreciate your feedback!

September 17, 2024

Going to the dealer is always more expensive, but it is worth it to know that the job gets done right. But I found a cigarette butt in my car and we don't smoke. I had to call more than once to get them More

by aristonaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Sep 18, 2024 -

Frontier Ford responded

Thanks for your feedback! We're thrilled you appreciated the quality of our service. We apologize for the oversight with the cigarette butt and the communication hiccup. Your experience helps us improve, and we’ll ensure this gets addressed. We look forward to serving you better next time!

September 16, 2024

Chism was incredibly helpful, getting us started. He was patient with questions and was honest in answers. The whole team was friendly and engaging without being pushy at all. They listened to what More

by HANDAKHART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chism, Jackson
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Sep 17, 2024 -

Frontier Ford responded

We’re thrilled to hear about your fantastic experience! Our team strives to provide helpful and respectful service, and it's great to know you felt supported throughout the process. Thank you for sharing your thoughts and for choosing us—we look forward to serving you again!

September 16, 2024

Employees very helpful was treated nice by guys all sales guys I talked to thank you More

by MEDINASALVADOR1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iban,Sonia, and guy I went to test drive forgot name
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Sep 17, 2024 -

Frontier Ford responded

Thanks for your feedback! We're thrilled to hear that our team provided great service. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again!

September 16, 2024

Good customer service. They helped to determine that the problem was under warranty. When no one was available to help me , they quickly took the keys and my info and said More

by A.T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 17, 2024 -

Frontier Ford responded

Thank you for your fantastic feedback! We're thrilled to hear that our team provided prompt and helpful service. Ensuring a smooth experience for our customers is our priority, and it’s great to know we met that mark for you. We appreciate your support!

September 16, 2024

Missed our first order at 6 months ago. End up we got similar truck after contacted the agent for few times. They might think this is seller market now, no need to care about customer. More

by ALICEWONG.16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel, Victor
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Sep 19, 2024 -

Frontier Ford responded

Hi Alice, we understand your frustration with the handling of your order and subsequent experience. To address your concerns, please contact Kevin Sitch, our General Manager, at KSitch@vtaig.com. Kevin is committed to ensuring that every customer receives the attention they deserve and will be able to assist you further.

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