Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Poor communications on status progress or when complete. No or late followup to questions concerns or queries. This is why I am taking my new businesses to another Ford Dealership No or late followup to questions concerns or queries. This is why I am taking my new businesses to another Ford Dealership More
My advisor seemed good. Maybe he didn't fully look at my work to be done or It might be the system not informing him what I needed things taken care o for the truck. 2 days Maybe he didn't fully look at my work to be done or It might be the system not informing him what I needed things taken care o for the truck. 2 days later I got a txt saying I had leaking from transmission cap/ rear differentials needed to be checked. This seemed like it needed be handle that day. As of right now I can't bring the truck back in. So hopefully my truck doesn't break down. Would have been nice to been called and informed of this when my truck was in the shop. I don't think Raymond knew about it, so it could be the system not informing him or the tech, I don't know. Either way it was to late for me take it back in. More