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Frontier Ford

Santa Clara, CA

Overview
Employees
Reviews
Vehicles
4.6
1,155 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 1,155 reviews

March 27, 2026

They don’t care about the costumes they give us one time and day and they never give us a call to let us know that they going to keep the car another day we have to call them to see what happened.and when w More

by BELL100475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
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Apr 01, 2026 -

Frontier Ford responded

We understand the importance of timely updates and clear communication during the service process. Our team strives to keep customers informed and provide a more transparent experience from start to finish. Feedback like this helps us improve how we communicate and support our customers. For further assistance, please reach out to Kevin Sitch, our General Manager, at KSitch@vtaig.com.

March 26, 2026

Expensive. Professional. Timely. Pleasant. Poor communication as to when work was completed and car was ready - all I received was a text to pay my bill. More

by Nunyabidniss
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike? Mark? Who remembers?
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Apr 01, 2026 -

Frontier Ford responded

Thank you for your feedback. We're pleased you found our team professional, timely, and pleasant. We appreciate you pointing out our communication gap regarding pickup notifications - this helps us improve our service process. Your input is valuable as we work to enhance the customer experience while maintaining the quality service you received.

March 25, 2026

Great customer service, friendly staff, smooth SUV purchase experience, highly recommend this dealership to everyone More

by adelinatorres11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey
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Mar 31, 2026 -

Frontier Ford responded

Thank you for your review! We're delighted to hear about your positive experience with our team and that you found our staff to be welcoming and helpful throughout your vehicle purchase. It's wonderful to know that the process went smoothly for you and that you're satisfied with your new SUV. Your recommendation means everything to us at Frontier Ford, and we truly appreciate you taking the time to share your experience with others. We look forward to serving you again in the future for all your automotive needs.

March 24, 2026

Always a simple and easy experience when dropping my truck off for service at Frontier Ford. Helpfull and great communication. More

by tbowman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marshall
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Mar 31, 2026 -

Frontier Ford responded

Thank you immensely for sharing your positive experience with our service team. We understand how valuable it is when vehicle maintenance feels straightforward and hassle-free. Your feedback about our team's helpfulness and clear communication means a great deal to us. We work hard to make every service visit as smooth as possible for our customers, and knowing that we achieved this during your truck's service appointment truly brightens our day. Your trust in us for your vehicle's care is greatly appreciated.

March 21, 2026

Service On Line booking was straightforward and convenient. Service agent was helpful. Repair was complete satisfactory. More

by FJQUOCNGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name. I think it's Mike.
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Mar 26, 2026 -

Frontier Ford responded

We are pleased to hear about your positive experience with our service team. Your feedback about the online booking system being straightforward and convenient is wonderful to know. We're glad our service agent provided you with helpful assistance and that the repair work met your expectations completely. Thank you for taking the time to share your experience.

March 21, 2026

Well, Dominic took care of me Nicely. I had an ISSUE with Frontier Ford back in 2019 or so when Mark Podesta was running the Show and I swore I'd "NEVER" Set foot on that property again. More

by KENDAVIS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Care and Professionalism!
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Mar 26, 2026 -

Frontier Ford responded

Thank you for your wonderful feedback! We're delighted to hear that Dominic provided you with excellent care during your recent visits. It means so much to know that you've had such positive experiences with our service team and felt comfortable bringing both of your vehicles to us for maintenance. Your trust is truly appreciated, especially given your willingness to give us another opportunity. We're committed to continuing this level of exceptional service for you and your wife. Thank you for choosing us for your automotive needs!

March 20, 2026

Jesus Labrada is a great advisor. He is very patient and knowledgeable and extraordinary helpful. More

by ellen_leiyujuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Labrada
Report | Print
Mar 26, 2026 -

Frontier Ford responded

We are overjoyed to hear about your wonderful experience with our team. It means so much to us that you found your advisor to be patient, knowledgeable, and exceptionally helpful throughout your visit. Providing outstanding guidance and support is what we strive for every day at Frontier Ford. Your feedback truly brightens our day and motivates us to continue delivering the exceptional service our customers deserve. We appreciate you taking the time to share your positive experience with us.

March 19, 2026

Everyone was incredibly friendly, patient and professional that handled my case. Sebastian who greeted me initially when I arrived to get me started and then Jesus who handled my vehicles inspect More

by RUDYURROZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian, Jesus
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Mar 24, 2026 -

Frontier Ford responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team's friendly and professional service. It's great to know the vehicle inspection and repair process went smoothly from start to finish. We appreciate your kind words and look forward to serving you again at Frontier Ford.

March 17, 2026

I've been a customer for almost 10 years. I've been happy with their service the whole time, until the time previous to my most recent service. Something changed at Frontier around that tim More

by mike.yamamura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Mar 24, 2026 -

Frontier Ford responded

Thank you for your loyalty for nearly a decade and for giving us another opportunity to serve you. We truly value your continued trust in us. We're pleased to hear that your most recent experience showed improvement and that our valet service was helpful for you. While we know there's still room for enhancement, we're committed to getting back to the high standard of customer service you experienced during your earlier years with us. Your feedback about the different departments helps us identify specific areas where we can focus our improvement efforts. We appreciate you taking the time to share these details, as it helps us provide better service for all our customers.

March 10, 2026

Quickly fixed the problems of my Mustang Mach E. The advisers are professional and knowledgeable. More

by DU_HONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Mar 17, 2026 -

Frontier Ford responded

We are overjoyed to hear that your service experience exceeded your expectations. Your feedback about the swift resolution of your vehicle's issues truly means a lot to us. We take great pride in having service advisers who bring both professionalism and extensive knowledge to every customer interaction. It's wonderful to know that our team was able to get your vehicle running smoothly again in a timely manner. Thank you for taking the time to share your positive experience with us.

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