Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The buying process was easy and the sales person was great along with the GSM. The finance team was great as well great along with the GSM. The finance team was great as well More
Reliable. Conscientious, Dependable. has been my experience with Frontier Ford from beginning to current.. yes! Conscientious, Dependable. has been my experience with Frontier Ford from beginning to current.. yes! More
They received me with great enthusiasm. The process was very professional and sincere. It was an extremely unforgettable experience! The process was very professional and sincere. It was an extremely unforgettable experience! More
Great customer service. Felt so taken cared when I went for my service and would recommend the dealership for others Felt so taken cared when I went for my service and would recommend the dealership for others More
Our sales rep Ryan Victor was awesome. From the set up prior to arrival at the dealership to driving our chosen car off the lot, Ryan exceeded all expectations. Our only challenge was From the set up prior to arrival at the dealership to driving our chosen car off the lot, Ryan exceeded all expectations. Our only challenge was the time it took to complete the purchase was several hours, leaving us with a long drive back home in traffic. More
They had quick, friendly service and made the process the process really smooth and easy. process really smooth and easy. More
Customer Service was very responsive and straightforward. They said it was going to be done the same day and they followed through. They said it was going to be done the same day and they followed through. More
Poor estimations - I was originally told that my issues will be fixed during the day, but then I was waiting more than a week for parts. Poor communication - all my text messages were not answered. P will be fixed during the day, but then I was waiting more than a week for parts. Poor communication - all my text messages were not answered. Poor explanation of costs - no one told me about credit card fee. Poor quality of work - the plastic trim broke, the window is misaligned. And Alan promised that he will reach out to me back - I heard no word from him More



