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Frontier Ford

Santa Clara, CA

Overview
Reviews
Vehicles
4.7
626 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 626 reviews

September 06, 2024

The problem for which I dropped the car is not yet fixed. The car is still making the noise from rear but I was charged $ 4K to replace the steering rack. Now I'm doubting if they actually replaced the steer More

by raghavsukt70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
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Sep 11, 2024 -

Frontier Ford responded

We understand your concerns regarding the noise from the rear of your vehicle and the work completed on the steering rack. Our goal is to ensure that your car is performing as expected and that you feel confident in the service provided. We’d like to further investigate this for you and address any remaining issues. Please reach out to Kevin Bettencourt, our Service Director, at 408-241-1800 so we can review the situation in detail and find a resolution that meets your expectations

September 06, 2024

Thomas Nazarenus is an asset to Frontier Ford. He was always available via text for my questions. He went above and beyond to find the car I wanted. All staff at the dealership are friendly and it More

by szampino
Recommend Dealer
Yes
Employees Worked With
Thomas Nazarenus
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Sep 12, 2024 -

Frontier Ford responded

Thank you for your wonderful review! We're delighted to hear that Thomas and Victor provided you with such excellent service. It's great to know that Thomas was so responsive and dedicated to finding the perfect car for you. We truly appreciate your recommendations and are excited to assist both you and your husband with any future vehicle needs. If you need anything else, please don't hesitate to reach out. Thank you for choosing Frontier Ford!

September 05, 2024

Great service and attention to detail also printed out warranty for me to help. Didn’t take long also! More

by amandabrenner32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 12, 2024 -

Frontier Ford responded

Thank you for your kind words! We’re delighted to hear that you received great service and that our team’s attention to detail made a difference. We’re also glad that the warranty information was helpful and that your service was completed quickly. If you need any further assistance or have more questions, please don’t hesitate to reach out. We look forward to serving you again!

September 05, 2024

Very professional and customer oriented. I didn’t feel rushed or forced. The salesman even came in on his day off to help me get my dream car! Definitely recommending to friends and family. More

by rina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Ruelas
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Sep 12, 2024 -

Frontier Ford responded

Thank you for your fantastic review! We're delighted to hear that you felt well taken care of and never rushed during your car-buying experience. It's great to know that your salesperson went the extra mile, even coming in on their day off to help you get your dream car. We truly appreciate your recommendation and look forward to assisting your friends and family in the future. If you need anything else, don't hesitate to reach out!

September 05, 2024

Skyler was my sales person. She was amazing in every way. She was very understanding and literally went out of her way to accommodate. More

by Godoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler
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Sep 12, 2024 -

Frontier Ford responded

Thank you for sharing your experience! We're thrilled to hear that Skyler provided such amazing service and went above and beyond to accommodate your needs. We’ll be sure to pass along your kind words to her. If you need any further assistance or have more questions, feel free to reach out. We look forward to serving you again!

Sep 12, 2024 -

Godoy responded

My transaction at Frontier Ford was without a doubt the best experience I have had in 30 years. I have bought 5 new vehicles in the past 4 years alone so that should pretty much cover how much I appreciated this transactions.

September 05, 2024

Again my car was returned to me with NO SERVICE. I had a sticker on my window with mileage required for the next service. I did 3000 more miles and still was told my car is not eligible. I'd like to More

by PKOWALSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
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Sep 10, 2024 -

Frontier Ford responded

We understand your frustration regarding the service you received and the inconvenience of not having your vehicle serviced as expected. To address your concerns, including the cancellation of your MPP and Zac Tek, as well as discussing this matter further with the General Manager, please reach out to Kevin Bettencourt, Service Director, at 408-241-1800. He will assist you in resolving these issues and ensure that your concerns are addressed promptly.

September 04, 2024

Edward did an outstanding with customer service and answered all my questions and followed through with everything he said he would do More

by grld.burch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
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Sep 11, 2024 -

Frontier Ford responded

Thank you for sharing your experience! We're delighted to hear that Edward provided outstanding customer service and followed through on all his commitments. Your satisfaction is our top priority, and we appreciate your recognition of Edward's efforts. If you need anything else, feel free to reach out!

September 03, 2024

Very happy with the service. I was able to schedule easily, the car was ready when promised. More

by lzworth51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Sep 09, 2024 -

Frontier Ford responded

Thank you for your positive feedback! We're glad to hear that you had a smooth experience with scheduling and that your car was ready as promised. If you need any further assistance or have additional feedback, feel free to reach out. We look forward to serving you again!

September 03, 2024

Alejandro Hernández helped my test drive and purchase the truck I was interested in purchasing. It was a smooth transition and was completely done in less than three hours. More

by HGFIN4522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Hernández
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Sep 09, 2024 -

Frontier Ford responded

Thank you for sharing your positive experience! We’re thrilled to hear that Alejandro made your test drive and purchase of the truck smooth and efficient. We strive to make the process as seamless as possible, and it's great to know that Alejandro's efforts contributed to a quick and satisfactory experience. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new truck!

September 03, 2024

This was the third time I brought in my 2023 Ford Bronco with low tire pressure. They filled the tires again and said no sign of leaks. I told them I had to put in air every two days. I will need to bring i More

by ANN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Olivaras
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Sep 10, 2024 -

Frontier Ford responded

Thank you for sharing your experience. We apologize for the repeated inconvenience you've faced with your Bronco's tires. We understand how frustrating this must be. To address this issue promptly, please contact Kevin Bettencourt, our Service Director, at 408-241-1800. He will be able to review your situation in detail and work on a resolution to ensure your tires are properly addressed. We appreciate your patience and are committed to resolving this issue for you.

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