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Frontier Ford

Santa Clara, CA

Overview
Employees
Reviews
Vehicles
4.6
1,155 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 1,155 reviews

September 02, 2025

The dealership failed to accurately explain the car's performance and mileage. The paperwork wasn't fully completed. My son had to go back the next day to retrieve the car keys and the remaining document More

by tvin168
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
manager
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Sep 11, 2025 -

Frontier Ford responded

Comments such as yours provide valuable insight into areas that may require additional attention. The points raised regarding vehicle explanation, paperwork completion, follow-up visits, and tax exemption procedures have been noted and will be reviewed with the appropriate team members. For further assistance and to ensure all concerns are addressed properly, please contact Kevin Sitch, General Manager, at KSitch@vtaig.com.

August 31, 2025

Very entertaining people. Does not pressure you in buying a car. Got me a good deal More

by arroyo.benj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dearian
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Sep 16, 2025 -

Frontier Ford responded

We are happy to hear that you found our team entertaining and appreciated the no-pressure approach to your car buying experience. It means a lot to know that we were able to provide you with a great deal while keeping the process enjoyable and comfortable. Your positive feedback about our team's approach truly brightens our day.

August 30, 2025

It’s probably more the fault of Ford Motor parts but my truck was at Frontier over a month. I was more annoyed that I had to initiate getting status as opposed to someone at Frontier keeping me up to date More

by everik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Sep 10, 2025 -

Frontier Ford responded

We understand how inconvenient it is to wait an extended period for parts, and we completely agree that proactive communication is essential. You should never have to initiate updates on your own, and we’re sorry that we fell short in keeping you informed. If you’re open to discussing this further, Daryl Brown, our Service Manager, would be happy to assist you directly. He can be reached at (408) 557-6304.

August 30, 2025

My service was great. I have nothing other than good. thing to say about FORD. More

by maryann49rfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name was Leo . Very kind and kept me informed.
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Sep 16, 2025 -

Frontier Ford responded

We are ecstatic to hear that your service experience was exceptional. Your positive feedback about Ford means so much to us, and we truly appreciate you taking the time to share your thoughts. It brings us great joy to know that we met your expectations and provided you with outstanding service.

August 28, 2025

I have owned a number of car brands- Audi, Lexus, Mazda, BMW, Toyota, Jeep, Cadillac, Infiniti and have used all their service departments. Frontier Ford falls lowest on the list of my experiences. No car w More

by RFERGDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus
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Sep 10, 2025 -

Frontier Ford responded

We are particularly concerned to hear about the lack of communication regarding your A/C repair, the absence of a loaner vehicle option, and the unexpected credit card fee. These are areas where we clearly fell short in delivering the seamless and customer-focused service our guests deserve. Additionally, we apologize for the cold and impersonal interactions you described and for the absence of staff when you needed to review your repairs. Please contact Daryl Brown, our Service Manager, at (408) 557-6304.

August 28, 2025

Great service center and Leo always communicating on everything that is done with our trucks More

by MARGNEFREN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 28, 2025 -

Frontier Ford responded

We are absolutely thrilled to hear about your positive experience with our service center. Your feedback about the excellent service you received means a great deal to us at Frontier Ford. We're particularly pleased that our team member consistently kept you informed about all the work being performed on your vehicles. Clear communication throughout the service process is something we strive for with every customer, and it's wonderful to know we're meeting that goal.

August 27, 2025

I appreciate you guys getting the work done quickly and at a reasonable cost. I can trust you guys to do your best. Thanks! More

by corralm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Aug 28, 2025 -

Frontier Ford responded

We are delighted to hear about your positive experience with our service team. Your trust in our work means everything to us, and we're pleased that we could complete your service efficiently while keeping costs fair. It's wonderful to know that you feel confident in our commitment to delivering quality results. We truly value customers like you and appreciate you taking the time to share your feedback about our quick turnaround and reasonable pricing.

August 26, 2025

My car was done early. The people there are very friendly and helpful. I would recommend you to my friends. Thank you for the great customer service. More

by LYNNBRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo E Caudill
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Aug 27, 2025 -

Frontier Ford responded

We are overjoyed to hear about your positive experience with our team at Frontier Ford. It's wonderful that we were able to complete your vehicle service ahead of schedule, and we truly appreciate your kind words about our staff's friendly and helpful approach. Your recommendation to friends means the world to us, as it shows the trust you have in our service. We're committed to continuing to provide the excellent customer care that made your visit so positive.

August 24, 2025

the service was amazing and id buy from them again. the new truck walk through was not long enough felt rushed a bit. More

by fireladder26dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
bought it online
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Aug 27, 2025 -

Frontier Ford responded

We are overjoyed to hear that you found our service amazing and that you would consider purchasing from Frontier Ford again. Your satisfaction means everything to us, and we truly appreciate your confidence in our team. We understand that you felt the new truck walkthrough could have been more comprehensive. Your feedback helps us recognize where we can improve our delivery process to ensure every customer feels fully informed about their new vehicle's features and capabilities. We want every customer to feel completely comfortable and confident with their new purchase.

August 19, 2025

I had The Works done. ..which I thought included checking all of the fluids, but when I drove it the next day the truck overheated (244 degrees) when I stopped by a friends More

by hayden26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the tech. who worked on the truck.
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Sep 08, 2025 -

Frontier Ford responded

We completely understand the frustration of having your truck overheat the very next day, and this is not the level of care we strive to provide. We’d like the opportunity to make this right and ensure your vehicle receives the attention it deserves. Please reach out directly to our Service Manager, Daryl Brown, at (408) 557-6304.

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