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Frontier Ford

Santa Clara, CA

Overview
Reviews
Vehicles
4.7
780 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 780 reviews

January 05, 2025

Always very polite and listen to any issues with the vehicle. Clear with expectations on when work will be completed. Delivery of the vehicle to my home is a definite plus. I will refer others to Fronti More

by CADOGANLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
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Jan 07, 2025 -

Frontier Ford responded

Thank you! We’re thrilled to hear you had a great experience with our team. Your kind words about our service and vehicle delivery mean a lot. Referrals are the highest compliment, and we appreciate your support!

January 05, 2025

Had an appointment for 9. 45am. They said it would take an hour. After an hour and 10 minutes, we asked why out car hadn't even been moved from where they parked it. That go More

by ChrisO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know, don't care.
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Jan 06, 2025 -

Frontier Ford responded

We understand how frustrating it can be to have expectations not met, especially for something as routine as a tire rotation and fluid check. We strive to ensure all our customers receive prompt and efficient service, and we regret that we did not achieve that during your visit. For any future concerns or questions about your vehicle, please don’t hesitate to reach out to Kevin Bettencourt, Service Director, at 408-241-1800.

Jan 06, 2025 -

ChrisO responded

I do want to say that we received outstanding service when we were purchasing out Mach-E and would certainly recommend Frontier Ford for that. I do hope though that Frontier Ford can improve their service department scheduling/keeping the customer informed. The customer shouldn't have to come back after the estimated time to remind them that they should start working on their car without them informing the customer that there is a delay.

January 04, 2025

Friendly, good suggestions, work completed on time in a professional manner and per the estimate. Thanks. More

by CHIP.SUTHERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Puga
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Jan 07, 2025 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience and that our team's professionalism and suggestions met your expectations. Your satisfaction means a lot to us!

January 04, 2025

Great service, good price . Staffs are very nice and helpful . I will recommend to my friends More

by N.VOXUAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ky nguyen
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Jan 07, 2025 -

Frontier Ford responded

Thanks for the fantastic review! We’re thrilled to hear you enjoyed our service and found our team helpful. Your recommendations mean a lot to us. Looking forward to seeing you again soon!

January 03, 2025

A warm greeting. Prompt service of my vehicle. This annoying having to write fifteen words. More

by M_DAVIS1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo E Caudill
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Jan 03, 2025 -

Frontier Ford responded

Thanks for your feedback! We're glad to hear Miso was helpful and that you’re satisfied overall. We appreciate your input on the electronic signing process and will work to make it more user-friendly. Your experience matters to us!

January 03, 2025

Thank you very much for your help and explanation about my service. I did not wait More

by vanessa.mellier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo E Caudill 997260
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Jan 06, 2025 -

Frontier Ford responded

Vanessa, thank you for your fantastic feedback! We're thrilled to hear that you had a smooth experience with our service. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

January 03, 2025

Edward Oliveres is an excellent service advisor. Professional, knowledgeable, customer oriented, follows up, and knows my truck. More

by renodibono13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Oliveres
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Jan 06, 2025 -

Frontier Ford responded

Thank you! We're thrilled to hear about your positive experience with Edward. Our team works hard to provide exceptional service, and it’s great to know that Edward made such an impact. We appreciate your feedback and look forward to serving you again!

January 03, 2025

I really enjoyed the updated service options that were provided to me. Pricing for an oil change is still a little high but the extra service makes it worth it. More

by UPOMROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My rep and driver that dropped off my car.
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Jan 06, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you enjoyed our updated service options. We strive to provide great value, and your feedback on pricing is appreciated. We’ll keep it in mind as we continue to enhance our offerings. Looking forward to serving you again!

January 02, 2025

Frank is the best service advisor - I make sure to ask for him when I come in for service. He always provides the highest quality service More

by pleader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
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Jan 03, 2025 -

Frontier Ford responded

Thanks for the fantastic feedback! We’re thrilled to hear that Frank consistently delivers top-notch service. We appreciate your loyalty and look forward to seeing you again soon!

January 02, 2025

I purchased a 2009 Mercury Marquis Many years ago I was in the lot looking at new Ford explores I approached a Gentle man. I and the gentleman recognized each other. Mike Marrufo was the sales person that More

by JOYCE_PRZY49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Marrufo Sales, Mike Marshall service
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Jan 03, 2025 -

Frontier Ford responded

Thanks, Joyce! We're thrilled to hear about your positive experiences with Mike and our team. It's great to know that our employees make such a lasting impression. Your loyalty means a lot to us, and we look forward to continuing to assist you with your vehicles!

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