Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Reliable. Conscientious, Dependable. has been my experience with Frontier Ford from beginning to current.. yes! Conscientious, Dependable. has been my experience with Frontier Ford from beginning to current.. yes! More
They received me with great enthusiasm. The process was very professional and sincere. It was an extremely unforgettable experience! The process was very professional and sincere. It was an extremely unforgettable experience! More
Great customer service. Felt so taken cared when I went for my service and would recommend the dealership for others Felt so taken cared when I went for my service and would recommend the dealership for others More
Our sales rep Ryan Victor was awesome. From the set up prior to arrival at the dealership to driving our chosen car off the lot, Ryan exceeded all expectations. Our only challenge was From the set up prior to arrival at the dealership to driving our chosen car off the lot, Ryan exceeded all expectations. Our only challenge was the time it took to complete the purchase was several hours, leaving us with a long drive back home in traffic. More
Everyone that I deal with is so nice, helpful, and accommodating. My service person asked if I would be waiting or leaving and coming back to pick up my Fusion. I said I would wait. He told me it c accommodating. My service person asked if I would be waiting or leaving and coming back to pick up my Fusion. I said I would wait. He told me it could be 2 to 3 hours because they happened to be very busy yesterday. I said, wow it is usually only about an hour, but I would still wait. He said he would try to expedite it if he could. My car was done in just less then a hour. I would recommend Frontier For to anyone who asked. I did purchase my Fusion from the Ford dealer in San Jose on Hillsdale Ave. DGDG.com. I have never been there for service. Frontier Ford is so much closer to Campbell, where I live. That being said, even if it were further away, I would make them my dealer of choice. Im old enough to remember when It was West Valley Ford, and my dad ordered my mom her first can when she learned to drive. 1967 Ford Country Squire Station Wagon. It was handed down to me in 1976 as my first car, for a while. Thank you for what you do. More
They had quick, friendly service and made the process the process really smooth and easy. process really smooth and easy. More
Customer Service was very responsive and straightforward. They said it was going to be done the same day and they followed through. They said it was going to be done the same day and they followed through. More
Poor estimations - I was originally told that my issues will be fixed during the day, but then I was waiting more than a week for parts. Poor communication - all my text messages were not answered. P will be fixed during the day, but then I was waiting more than a week for parts. Poor communication - all my text messages were not answered. Poor explanation of costs - no one told me about credit card fee. Poor quality of work - the plastic trim broke, the window is misaligned. And Alan promised that he will reach out to me back - I heard no word from him More
This dealership did not want to work with me on getting me a better financing rate. I’ve been having problems with receiving my license plate due to the fact that there staff has not been able to submit th me a better financing rate. I’ve been having problems with receiving my license plate due to the fact that there staff has not been able to submit the paperwork. More



