Frontier Ford

Ryan Victor was super awesome to work with. I bought my car from Montana before moving to Santa Cruz. When the car had a minor issue, Ryan took it back immediately, found me a loaner, and got t I bought my car from Montana before moving to Santa Cruz. When the car had a minor issue, Ryan took it back immediately, found me a loaner, and got the problem fixed as soon as possible. The car has been running awesome since then and was a great deal! UPDATE: I purchased a car on June 6th. Which then had major mechanical problems within a half hour. Ryan Victor was super awesome in helping me out to get a loaner and get that fixed and back in my possession on the 8th. However, the car did the same thing on June 15th, at which point Ryan began working on a fix for me and trying to get me into a vehicle where I would basic not lose the $2500 I already had down. I believe it ended up being a trade in situation. But I don't really know because sometime Tuesday or Wednesday, Ryan was taken off of my issue, and now I haven't heard anything in two days, despite trying to reach out to Eric several times. Needless to say, I am very disappointed. At this point, I just want the service record on what was "fixed" so that I can take the car to a competent mechanic. Sadly for Ryan, because he's an awesome salesman and was really taking care of me, we will not be doing any business with Frontier in the future. More

Amazing service, support and customer care. Jonathan as always, is patient, understanding and willing to go above and beyond for us. He feels us welcome and his interactions are friendly and pe Jonathan as always, is patient, understanding and willing to go above and beyond for us. He feels us welcome and his interactions are friendly and personal. You can tell he loves his role of interacting with customers, listening to their needs and helping them get the necessary service and support for their vehicles. 13+ years and counting for my visits to Frontier Ford. More

Great service Was done while I waited for works package i under hour and a half i under hour and a half More

I received a text that my car was ready. yesterday. I went in and paid and picked it up but as soon as I drove away I realized the repair had not been completed. Brakes still not working and yesterday. I went in and paid and picked it up but as soon as I drove away I realized the repair had not been completed. Brakes still not working and drove it straight back. Hopefully this time to work is done and inspected before it is released to me. More

Without a doubt, the most efficient, best deal, and friendliest buying experience we have ever had! friendliest buying experience we have ever had! More

Jonathan was a tremendous help. He had great communication skills along with the knowledge to answer a few of my Automotive questions afterwards. As a bonus he had a very positive a He had great communication skills along with the knowledge to answer a few of my Automotive questions afterwards. As a bonus he had a very positive attitude. More

Michaelexplainedmost repairs needed and alsothose that were not needed immediately.I had NOT had such a complete repair and service done for years on the car. The cost was expensive, but hopefully I won' were not needed immediately.I had NOT had such a complete repair and service done for years on the car. The cost was expensive, but hopefully I won'thave any new repairs for years to come. The valet return of the car to my home was appreciated. More

Jonathan was very responsive and friendly. All service was done well and promptly. I am happy with the service received. All service was done well and promptly. I am happy with the service received. More

I was very disappointed in the service at Frontier Ford. I described the problems I was having and had found two well know issues for each of them. They completely ignored them and said that it was a sensor I described the problems I was having and had found two well know issues for each of them. They completely ignored them and said that it was a sensor problem and that the $1500 fix would take care of it. It didn't address either issue at all and we completely wasted $1500 and are still dealing with a vehicle that feels unsafe for my wife and son to drive in. More

We’ve dealt with 4 different dealerships before. This is our first time with Ford. Ford Frontier is the best dealership we’ve dealt with! From the moment we first entered the door, the welcoming This is our first time with Ford. Ford Frontier is the best dealership we’ve dealt with! From the moment we first entered the door, the welcoming atmosphere provided by the sales agent, to the detailed explanation of the car, up to the fast closing of the deal at finance, truly a wonderful experience. Kudos to the sales agent, Abdullah, and to the finance manager, Livia. I’m glad we came here for our daughter’s first car, her high school graduation gift. More