Frontier Ford

I called at 9:00 am, pressed 1 for service, told all reps were busy and would be called back as soon as possible. No call-back. I called at 11:00am - same response, all reps busy. I went to Frontier Ford were busy and would be called back as soon as possible. No call-back. I called at 11:00am - same response, all reps busy. I went to Frontier Ford at 3:00. Lou Caudillo was very helpful and made an appointment immediately. Lou was great, the service was fine (efficient and done in a timely manner). We've been a customer since 1991 and never had any problem with the call in center before. More

Very pleased with the service and my service advisor, Edward Olivares. He is just excellent - very professional, knowledgeable, and helpful to all my questions. He is the best!!! Edward Olivares. He is just excellent - very professional, knowledgeable, and helpful to all my questions. He is the best!!! More

Great experience working with Chris in the Sales Department . Professional and courteous . Victor was personable and professional and made us feel comfortable . I will refer both of them. Department . Professional and courteous . Victor was personable and professional and made us feel comfortable . I will refer both of them. More

Took much longer for a flat tire repair than expected and the spare was put back onto my car but was not tightened all the way so the tire was loose and shaking causing noises while driving. the spare was put back onto my car but was not tightened all the way so the tire was loose and shaking causing noises while driving. More

They didn't have the car we came to see, but helped us find an identical one with a color we like better. Everyone was very helpful and worked hard to make us happy with our new car. find an identical one with a color we like better. Everyone was very helpful and worked hard to make us happy with our new car. More

Experience was really good overall. Unfortunately my last impression was them taking my truck to fix a couple issues and returning it with no fuel. It had more than 1/2 a tank when i Unfortunately my last impression was them taking my truck to fix a couple issues and returning it with no fuel. It had more than 1/2 a tank when it got picked up. Besides that, good experience and would deal with them again. More

They were accommodating and took care of my problem, but communication was not the best. It was limited and only through text. I never received a verbal description of the problem or resolution and the no communication was not the best. It was limited and only through text. I never received a verbal description of the problem or resolution and the notes provided were difficult to interpret. More

I have used frontier ford service dept for about 13 years. I recently have had Jose Guzman and Raymond Nunez as my service advisors and was very impressed with both of them. years. I recently have had Jose Guzman and Raymond Nunez as my service advisors and was very impressed with both of them. More

I purchased an F150 here, my experience was good, my sales man was Cristian and he is probably the main reason I chose this dealership over others, he followed up with me, I felt like I was important to sales man was Cristian and he is probably the main reason I chose this dealership over others, he followed up with me, I felt like I was important to them as a customer and, he showed an interest in doing business, and that is what you want to see in a salesman. Most importantly, he did not shy away from letting me test drive. There were other dealerships had salesmen who clearly did not want to be bothered with a test drive if there was any chance of the customer not making a purchase on the same day, which I understand but makes it so much harder and pressurizing on a customer especially when you have minimal-interaction, low-presh buying experiences like from Tesla. More

Everyone there is friendly. They are good about texting me to remind me when I have an appointment They are good about texting me to remind me when I have an appointment More