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Frontier Ford

Santa Clara, CA

Overview
Reviews
Vehicles
4.7
808 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If ...
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 808 reviews

January 18, 2025

A nice selection of vehicles. Friendly staff willing to answer any questions asked. Overall a very comfortable experience. More

by 2sunsoftatooine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan
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Jan 20, 2025 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our vehicle selection and found our staff helpful. Creating a comfortable experience is our priority, and your kind words motivate us to keep doing our best. Looking forward to seeing you again soon!

January 18, 2025

The whole check in process was quick and easy! My vehicle was ready before the promised time! More

by SARAJAYNEPATTON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
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Jan 20, 2025 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that your check-in experience was smooth and that your vehicle was ready early. We aim to make everything as efficient as possible for our customers. Looking forward to serving you again!

January 18, 2025

The professionalism and integrity in this location goes above and beyond my expectations. Thank you so much for always being kind, understanding and helpful. More

by KARLA GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo
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Jan 20, 2025 -

Frontier Ford responded

Karla, we truly appreciate your wonderful feedback! It's great to hear that our team's professionalism and support exceeded your expectations. We're committed to providing the best experience possible and are glad you felt valued. Thank you for being a part of our community!

January 17, 2025

Was able to get an appointment quickly, fast and efficient service, great communication throughout. was able to get my car back on the road quickly More

by 612DSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo
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Jan 20, 2025 -

Frontier Ford responded

Thanks for the fantastic feedback! We're thrilled to hear you had a quick and efficient experience with us. Our team is dedicated to keeping you informed and getting you back on the road as soon as possible. Looking forward to serving you again!

January 17, 2025

Frontier Ford was easy to work with and kept their commitments. They really were very professional in the process of buying a truck shout out to Ivan who follows up and responds! More

by JGALATEA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan
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Jan 20, 2025 -

Frontier Ford responded

Thanks for your fantastic review! We’re thrilled to hear you had a smooth experience with us and that Ivan made a positive impact. We appreciate your feedback and look forward to serving you again in the future!

January 17, 2025

The agent at this center was very good and helpful and resolved all the concerns More

by RAUNAK.DHARANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
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Jan 20, 2025 -

Frontier Ford responded

Thank you for your fantastic feedback! We're thrilled to hear that our agent was able to assist you effectively. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

January 17, 2025

Very nice staff and helped us find the perfect car. They gave us a fair trade in on our Toyota Corolla. The price was fair on our new 2025 Ford Escape and what e nice color Vapor Blue. We will definit More

by THEBUNNELLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Landa
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Jan 20, 2025 -

Frontier Ford responded

Thank you! We're thrilled to hear you had a great experience with our team and found the perfect car. Enjoy your new Ford Escape in Vapor Blue! We look forward to welcoming you back for your next visit.

January 17, 2025

Frontier Ford seemed okay for normal maintenance, but I’ve had a terrible experience with any repairs I’ve needed for my 2018 Explorer. Examples, they said they “fixed” my sun visor but it was just bent More

by muruari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Zepeda
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Jan 20, 2025 -

Frontier Ford responded

It’s important to us that our customers feel supported, and we regret that we didn't meet your expectations with the sun visor and roof rack rail issues. We would like to assist in resolving this matter for you. Please reach out to Kevin Bettencourt, Service Director, at 408-241-1800. We value your loyalty, and we’re committed to making things right.

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January 16, 2025

Service stall and Leo were very helpful and game all the information I needed on a question about the quality and price of tires that I will need for the truck on the next oil change Mark More

by CHANEYCONST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jan 16, 2025 -

Frontier Ford responded

Thank you, Chaney! We're thrilled to hear that Leo and the team provided you with the information you needed. Your satisfaction is our priority, and we look forward to assisting you again during your next oil change. Safe travels with your truck!

January 16, 2025

Frank did awesome! ! I don’t think I should have to write at least 15 words for this survey to count More

by FRANKIEPUGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank puga
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Jan 17, 2025 -

Frontier Ford responded

Thanks for the great review! We're glad to hear you had a positive experience. We appreciate your feedback on the survey length and will consider it for future improvements. Your input helps us grow!

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