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Frontier Ford

Santa Clara, CA

Overview
Reviews
Vehicles
4.7
613 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you. Cars for Sale in Santa Clara There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery. For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires. Car Service in Santa Clara We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts. All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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3701 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 613 reviews

December 01, 2024

Every time I service my vehicles at Frontier Ford I receive excellent communication and great customer service. Thank you! More

by M_VILLALOZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 02, 2024 -

Frontier Ford responded

Thank you for your fantastic review! We’re thrilled to hear you consistently enjoy excellent communication and customer service at Frontier Ford. Your satisfaction is our top priority, and we look forward to serving you again!

December 01, 2024

nice people and professional, very good job with their own work and responsibility, worthy to trust More

by LAWRENCEDK716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abl
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Dec 02, 2024 -

Frontier Ford responded

Thanks, Lawrence! We’re thrilled to hear you had a positive experience. Our team takes pride in being professional and trustworthy, so your feedback means a lot. We look forward to continuing to deliver great service!

December 01, 2024

Very nice person, strong support，patient and respectful, professional and responsible friend, highly recommended to everyone More

by LAWRENCEDK716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdallah
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Dec 02, 2024 -

Frontier Ford responded

Lawrence, thank you for your wonderful feedback! We're thrilled to hear about your positive experience and appreciate your kind words. Our team strives to provide the best support possible, and your recommendation means a lot to us!

December 01, 2024

Very backed up and way to long to service a car the guy that works in the parts department is rude More

by RICKEY.FLEMING
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the name
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Dec 03, 2024 -

Frontier Ford responded

We understand that extended wait times and interactions that don't meet expectations can be frustrating. Ensuring a smooth and respectful experience is important to us, and we take your feedback seriously. We encourage you to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800 to discuss this matter further.

December 01, 2024

Extremely long wait time! We called ahead to be sure we would have everything needed to complete the sale, but were erroneously told nothing more was needed when, in fact, ma More

by nrelyea
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Shawn Macwan
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Dec 03, 2024 -

Frontier Ford responded

It’s clear that the long wait time and lack of accurate information caused frustration, and we understand how that can be disappointing. We strive to ensure our customers have a seamless experience, and it’s regrettable to hear this wasn’t the case for you. To address your concerns thoroughly, we encourage you to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.

December 01, 2024

The technician who worked on my car prior to this appointment (not Frank) lost my wheel lock key. We had to pay $110 for another one. That's not fair. If your people lose a part, the customer should More

by gill6034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
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Dec 03, 2024 -

Frontier Ford responded

We understand how frustrating it can be to deal with additional expenses, especially in situations like this. We strive to provide a seamless and transparent experience, and it’s concerning to hear that this issue occurred. To ensure your concerns are fully addressed, please reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.

December 01, 2024

This dealership uses CarGurus as a lead gen mechanism to get customers in the door and the dealership permits this, and pays for this. I got an email from CarGurus that reads "Your Frontier Ford Offer for More

by howardh
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Alex Carbajal
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Dec 03, 2024 -

Frontier Ford responded

Transparency and trust are essential to us, and we regret to hear about your concerns regarding the offer process through CarGurus. While the offers generated by third-party platforms are intended to provide an estimate, we understand how frustrating it can be when expectations don’t align during the in-person visit. We address any misunderstandings and improve our processes. Please reach out to Kevin Sitch, General Manager, at KSitch@vtaig.com.

November 30, 2024

Friendly sales staff and I got a good black Friday deal. I would definitely consider them for my next Ford purchase More

by CONANLI2022
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amalia
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Dec 02, 2024 -

Frontier Ford responded

Thanks, Conan! We're thrilled to hear you had a great experience with our sales team and scored an awesome Black Friday deal. We appreciate your support and look forward to helping you with your next Ford purchase!

November 30, 2024

Cristian was straightforward and knew when to speak and when to listen. Nick couldn't have been more accommodating and Jack made sure all the options were completely explained. Another amazing experience a More

by MIKENNANCY2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian, Nick, Jack
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Dec 02, 2024 -

Frontier Ford responded

We’re thrilled to hear about your amazing experience! Our team strives to provide exceptional service, and it’s great to know Cristian, Nick, and Jack made a positive impact. Thank you for sharing your thoughts and for choosing Frontier Ford! We look forward to seeing you again.

November 29, 2024

It is very easy to work with Frontier Ford. It is a seamless process to schedule a service appointment, and the service advisors are quite helpful. More

by jvanny
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo
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Dec 02, 2024 -

Frontier Ford responded

Thank you! We're thrilled to hear that you had a seamless experience with our service team. We strive to make the process as smooth as possible, and your feedback means a lot to us. Looking forward to seeing you again soon!

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