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Front Royal Ford - Service Center

Front Royal, VA

4.5
473 Reviews

473 Reviews of Front Royal Ford - Service Center

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November 02, 2024

Zack was amazing. Took care of my truck like it was his own. Kept me up to date on the progress. Best experience dealing with a complex issue to date. Kudos to him More

by mattclear78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Laurel is a very knowledgeable and smart service advisor. I don't know how she does all she does! More

by shyoung0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I’m so grateful with front royal ford they help me and my bussines to get one of my dream truck, definely I be back next year to buy one or 2 more trucks! With them! More

by potrosconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt "The Beard" McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Was able to get my car in quick. .Also was done in a very timely time.Never had a problem at the service dept. More

by blblythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Very enjoyable working with this dealership! They were courteous, helpful and helpful throughout the whole process. I would be happy to do business with them and highly recommend them More

by Frank
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ghazanfar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Always helping you get the best deal, quick professional repairs!! Offering you transportation to and from the shop. Just making it easy to keep your purring!! More

by rdmitchelljr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Always enjoy bringing our vehicles to the Ford Dealer. Personnel are always courteous and pleasant. More

by llns2628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

The service was good but Laurel is the best that is why I use them More

by bubblesjonez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The service department at Front Royal Ford is a very efficient part of the dealership. The staff is very professional and cooperative. More

by RROLLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

I've been told on 2 occasions by Ms Oconner that she would get with the warranty depot and call me back, I've heard nothing. The warranty work was not completed and I had to pay $110 out of my pocket. I More

by wuddypecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laurel O'Connor
2.0
This rating includes all reviews, with more weight given to recent reviews.
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