Back

Front Royal Ford - Service Center

Front Royal, VA

4.5
450 Reviews

450 Reviews of Front Royal Ford - Service Center

Sort by
September 22, 2020

Very responsive to the needs of my vehicle. Will return for services on my other vehicles. Mike is very friendly and helpful. Keep up the good work. More

by billjenkins4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
September 22, 2020

Friendly, good customer Service, Front Royal Ford was very accommodating to the distance that I had to drive and the tight timeline that was needed for me to be able to purchase the truck More

by brandon.rhine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Spaid
September 17, 2020

Work was complete in a timely manner and in a professional manner. Customer service was first rate. Would gladly recommend others to use this dealer! More

by SJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Fink
September 15, 2020

Employees did not wear mask and did not wipe Vehicle down. There was no social distancing. Employees where friendly and helpful. I think this Dealership should have more consideration for their customer More

by CWNEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach Orndorff
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2020

New dealership for me. Was not happy anymore with local Ford service. So now I will travel a little further and hope each visit is as good as the first 2. 1 as buyer, 1 to service. More

by Shelbyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Albright
Sep 15, 2020 -

Front Royal Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for being one of our valued guests and we look forward to your next visit! Take care!

September 12, 2020

I have been taking my vehicles to Front Royal Ford for years. I can expect quality service at a reasonable price. I don't even own a Ford anymore but continue having my vehicles serviced there. I would de More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink
September 10, 2020

Please send these to wmcarnegie@yahoo.com as I come in to get maintenance; my wife does not come in for maintenance. More filler words....... More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Service dept is top notch Aimee and Zack have been the 2 advisors that I have dealt with.They listen to your problems and make sure its on the Ro for the tech to read.Never had a problem great place to buy More

by blblythe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Fink, Tyler Deavers
September 04, 2020

The service writer was very friendly, and worked to get my car in and out in a timely manner. It was a very pleasant experience and I always recommend them to my friends. More

by mpence2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
August 25, 2020

I always bring my vehicle here for service. The service is great and the staff is helpful and friendly. Why do I have to put 25 words? More

by dbryce154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Bryce, Aimee Fink
...
42
...