Back

Front Royal Ford - Service Center

Front Royal, VA

4.5
450 Reviews

450 Reviews of Front Royal Ford - Service Center

Sort by
December 09, 2020

Service was quick and efficient. Have been using this dealership for years and have always found them to be friendly and helpful. Highly recommend them. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Aimee Fink
December 06, 2020

I usually get really great service but, this time they couldn't figure out what was wrong. So, now I drive with a jump starter in my truck. It just doesn't want to start at times. I had a new battery put More

by terridorsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
November 25, 2020

I bring my car to you for the state inspection it's always very convenient and your service staff is friendly. Thanks for doing it so quickly. More

by CALCOOLIDGE27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink
Feb 08, 2021 -

Front Royal Ford responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 22, 2020

we like the sales people and Tyler Deavers was a excellent sales person WE has a problem with DMV but Tyler took care of that THANKS Guys More

by jessiespencer
Recommend Dealer
No
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Deavers, Billy Albright
November 18, 2020

was friendly and helpful and getting my f-150 repaired and back on the road. vary experienced in what they do in the shop had my truck ready when they said it would be done by. More

by bjbentley66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Feb 06, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Front Royal Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 16, 2020

Great people quick and easy sale! Wish the dealer was Great people quick and easy sale! Wish the dealer was closer to my home. Would definitely look to buy my next car from Front Royal Ford. More

by Scott Brunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Deavers
Feb 05, 2021 -

Front Royal Ford responded

Scott, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

November 16, 2020

As always, Mike and his service team are fantastic. He gets my truck in for service and out in a timely manner. They are just really good and professional at taking care of your vehicle. More

by xray6mev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Feb 05, 2021 -

Front Royal Ford responded

Rocco, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy Mike was able to help you out! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

November 13, 2020

As always, Mike and his service team are fantastic. He gets my truck in for service and out in a timely manner. They are just really good and professional at taking care of your vehicle. In fact, I will n More

by rocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal, Aimee Fink
Feb 06, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Mike was able to help you out! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

November 10, 2020

Just brought my new F-150 in for its first oil change. They did that and tire rotation and no charge and had it done in less than an hour Folks at the service desk (Zach and Aimee) were very friendly an More

by Tedd
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Fink
November 10, 2020

I was surprised when I took my Nissan in for an oil change how quickly they took it in! The people were friendly and helpful. Thank you so much for a great experience. More

by shhs70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I apoloize I didn't get a name.
Nov 12, 2020 -

Front Royal Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Front Royal Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

...
40
...