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Front Royal Ford - Service Center
Front Royal, VA
473 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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473 Reviews of Front Royal Ford - Service Center
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April 21, 2021
Everything was great.... only complaint was you weren't able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when we picked it up..... strange. More
by bonett
Verified Customer
April 08, 2021
Drive up service was prompt. Vehicle was moved into service bay and started within 5 minutes. Price for “the works” was much less than expected. service bay and started within 5 minutes. Price for “the works” was much less than expected. More
by mmatyuf
Employees Worked With
April 06, 2021
Had to stop in for an emergency repair as car was overheating. Problem was quickly determined. Part had to be ordered, but work was completed as promised and was covered by warranty. overheating. Problem was quickly determined. Part had to be ordered, but work was completed as promised and was covered by warranty. More
by LASWARTZ1
Employees Worked With
April 06, 2021
Excellent service. Our issue was addressed quickly. Service tech was friendly and outlined our options for us clearly and concisely. Offered to let us leave the car there until we could have it moved. Service tech was friendly and outlined our options for us clearly and concisely. Offered to let us leave the car there until we could have it moved. More
by magcook
Employees Worked With
March 29, 2021
Zach always works with me to get my truck taken care of. I work unusual hours and Zach always works me in with no appointment. I work unusual hours and Zach always works me in with no appointment. More
by BLURIDG55
Employees Worked With
March 23, 2021
Took me in for oil change at the end of the day. Kayla was friendly and knowledgeable. A pleasure. Not happy that oil changes cannot be scheduled. was friendly and knowledgeable. A pleasure. Not happy that oil changes cannot be scheduled. More
by OITSU
Employees Worked With
Kayla Fadeley
March 16, 2021
Great experience. Only observation, I always appreciated the paper floor mats. Didn’t get one and there was a little dirt on floorboard. No biggie...still appreciate the service by employees. Thanks. the paper floor mats. Didn’t get one and there was a little dirt on floorboard. No biggie...still appreciate the service by employees. Thanks. More
by GTSETTLE
March 05, 2021
Good service! Free car wash! What’s not to like? I’ve been taking my 2013 Ford Edge there since I bought it! Great dealership! been taking my 2013 Ford Edge there since I bought it! Great dealership! More
by jeanne.howard
Employees Worked With
March 01, 2021
great service. was surprised dealership even washed the vehicle upon returning it. Pricing was upfront and no surprises. Done in a timely manner. Even fixed a tire that had a slow leak. vehicle upon returning it. Pricing was upfront and no surprises. Done in a timely manner. Even fixed a tire that had a slow leak. More
by CMAZZA1
Employees Worked With
Michael Seal
February 22, 2021
Great service at a fair price and timely as well. Highly recommend the maintenance shop here for all your needs, especially if you have a Ford! recommend the maintenance shop here for all your needs, especially if you have a Ford! More
by DAHLGREN
Employees Worked With
