Back

Front Royal Ford - Service Center

Front Royal, VA

4.5
450 Reviews

450 Reviews of Front Royal Ford - Service Center

Sort by
April 06, 2021

Excellent service. Our issue was addressed quickly. Service tech was friendly and outlined our options for us clearly and concisely. Offered to let us leave the car there until we could have it moved. More

by magcook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Front Royal Ford responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Front Royal Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 29, 2021

Zach always works with me to get my truck taken care of. I work unusual hours and Zach always works me in with no appointment. More

by BLURIDG55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Front Royal Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Front Royal Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2021

Took me in for oil change at the end of the day. Kayla was friendly and knowledgeable. A pleasure. Not happy that oil changes cannot be scheduled. More

by OITSU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Fadeley
March 16, 2021

Great experience. Only observation, I always appreciated the paper floor mats. Didn’t get one and there was a little dirt on floorboard. No biggie...still appreciate the service by employees. Thanks. More

by GTSETTLE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
March 05, 2021

Good service! Free car wash! What’s not to like? I’ve been taking my 2013 Ford Edge there since I bought it! Great dealership! More

by jeanne.howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

great service. was surprised dealership even washed the vehicle upon returning it. Pricing was upfront and no surprises. Done in a timely manner. Even fixed a tire that had a slow leak. More

by CMAZZA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Mar 04, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2021

Great service at a fair price and timely as well. Highly recommend the maintenance shop here for all your needs, especially if you have a Ford! More

by DAHLGREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Excellent service!!! Great service advisor!!! I was in and out in less then an hour I believe!!I have been coming here for many. Are and will definitely come back More

by llharleychick04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Front Royal Ford responded

Thank you for taking the time out of your day to tell us about your experience. Thank you again for choosing Front Royal Ford, and we hope to see you again soon!

February 08, 2021

The past 10 years has been the best with Front Royal Ford in all areas of service. Thank you for being so great in customer service. You More

by BERKLEYK9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
Feb 16, 2021 -

Front Royal Ford responded

We are so happy to read such a great review about Front Royal Ford! We're looking forward to your next visit with us!

February 04, 2021

Had a possible roof rack problem which they fixed. Rec'vd a warning message on my Ford App which I was unaware of which they fixed. Also completed the works while I was there. Mike sent the receipt More

by boson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Feb 13, 2021 -

Front Royal Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

...
38
...