Front Royal Ford - Service Center

Short wait for unscheduled servicing. Reasonable price. Always enjoy dealing with Zach. Like the new furniture in wait area. I have nothing else to say Always enjoy dealing with Zach. Like the new furniture in wait area. I have nothing else to say More

The service was great, had 4 tires mounted/balance, oil & filter, and state inspection bonus the auto was also washed, in under two hours, nice job. filter, and state inspection bonus the auto was also washed, in under two hours, nice job. More

Service Department was friendly, considering I was there early on a Saturday Morning. I was there for an oil change on a 2016 ford fiesta I had just bought there a few weeks ago from the used sales departme early on a Saturday Morning. I was there for an oil change on a 2016 ford fiesta I had just bought there a few weeks ago from the used sales department. I was surprised to find out my first oil change was free. More

Made arrangements online to purchase vehicle. Arrived at scheduled time and all was taken care of in a timely manner from test drive, to purchase, to finance dept. scheduled time and all was taken care of in a timely manner from test drive, to purchase, to finance dept. More

Employees are rude. The information given is not consistent. Some information given is completely inaccurate. Services are preformed that we did not ask for and expected to pay for them. Overall, ju consistent. Some information given is completely inaccurate. Services are preformed that we did not ask for and expected to pay for them. Overall, just not a good experience with Front Royal Ford as a whole and will probably not return nor recommend More

Feel that dealership should’ve offered to pay for service needed on truck since problems with engine/exhaust causing driving issues occurred within 30 day window of buying vehicle and buying extended warrant needed on truck since problems with engine/exhaust causing driving issues occurred within 30 day window of buying vehicle and buying extended warranty costing an additional $5,000 did not cover any of the problems associated with the need for service so soon after purchasing the vehicle. It was obvious Roy did not want to even discuss the issue and was evasive with his responses and just wanted to quickly end the conversation. All other people involved in sale, financing and service of truck were good to deal with especially Roland of financing who went above and beyond to at least try to help in some way and took time to go over everything and was very helpful and respectful of my issues and concerns. More

Everything was great.... only complaint was you weren't able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when we picked it up..... strange. More

Had to stop in for an emergency repair as car was overheating. Problem was quickly determined. Part had to be ordered, but work was completed as promised and was covered by warranty. overheating. Problem was quickly determined. Part had to be ordered, but work was completed as promised and was covered by warranty. More