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Front Royal Ford - Service Center

Front Royal, VA

4.4
396 Reviews

396 Reviews of Front Royal Ford - Service Center

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March 05, 2021

Good service! Free car wash! What’s not to like? I’ve been taking my 2013 Ford Edge there since I bought it! Great dealership! More

by jeanne.howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

great service. was surprised dealership even washed the vehicle upon returning it. Pricing was upfront and no surprises. Done in a timely manner. Even fixed a tire that had a slow leak. More

by CMAZZA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Mar 04, 2021 -

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2021

Great service at a fair price and timely as well. Highly recommend the maintenance shop here for all your needs, especially if you have a Ford! More

by DAHLGREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Excellent service!!! Great service advisor!!! I was in and out in less then an hour I believe!!I have been coming here for many. Are and will definitely come back More

by llharleychick04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Front Royal Ford responded

Thank you for taking the time out of your day to tell us about your experience. Thank you again for choosing Front Royal Ford, and we hope to see you again soon!

February 08, 2021

The past 10 years has been the best with Front Royal Ford in all areas of service. Thank you for being so great in customer service. You More

by BERKLEYK9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
Feb 16, 2021 -

Front Royal Ford responded

We are so happy to read such a great review about Front Royal Ford! We're looking forward to your next visit with us!

February 04, 2021

Had a possible roof rack problem which they fixed. Rec'vd a warning message on my Ford App which I was unaware of which they fixed. Also completed the works while I was there. Mike sent the receipt More

by boson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Feb 13, 2021 -

Front Royal Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

February 04, 2021

Everything went smooth and was in and out in 1 hour with a car wash. Mike was great got me in without and appointment Zach was also there and said hello when I came into the dealership More

by BANDERS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Feb 13, 2021 -

Front Royal Ford responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks again for your business! Take care!

January 26, 2021

Service was fast and easy. I dropped the truck off that night and it was done first thing in the morning. I will continue to use Front Royal Ford. More

by LEIGHGRUBBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
Feb 13, 2021 -

Front Royal Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 22, 2021

I had to go there three time, but they finally fixed the issue. Everyone was helpful and nice. I was a little frustrated on the wait times. More

by ABEEMAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seal
Feb 13, 2021 -

Front Royal Ford responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Front Royal Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 20, 2021

Got oil change when fast and everyone I talk to was friendly . They even give me car wash which it needed. Thanks keeping the good work. More

by rbanders50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
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