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Front Royal Ford - Service Center

Front Royal, VA

4.5
451 Reviews

451 Reviews of Front Royal Ford - Service Center

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March 23, 2022

Went to have a sensor checked. And not knowing it was time for an oil change They changed my oil, filter and rotated my tires. Was so happy!!! More

by sharonlynn59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Aguilar
March 19, 2022

Staff is friendly and efficient! They get get you in and out which is great for me! Place is very clean! More

by kathy8205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
March 18, 2022

Clean, Friendly staff. Brought in for an oil change/tire rotation. Was much faster than the estimated wait time they gave me. Great Service More

by thood5233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
March 18, 2022

Awesome customer service, always accommodating and very professional . I would highly recommend this dealership to all my friends and family. More

by sig4u2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan (Service Manager)
March 18, 2022

Nice clean dealership I got a oil change and tire rotation with my ford pass rewards lady at service desk was real nice More

by lmiller3888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
March 16, 2022

Such awesome people. I’m very skeptical when it comes to other people touching my vehicles but they give me a piece of mind knowing my car was in good hands. More

by Chris618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

I was in and out in no time. Service manager was friendly and kept me up to date in the progress. More

by KMOWEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
March 15, 2022

Every repair I have been quoted has been approximately $700+, since this location came under new management. Those in customer service/greeting/checkout positions never have a smile on their faces and rar More

by Pyxie83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont know their names. No one greeted me.
March 04, 2022

Came in for an oil change, was welcomed when I entered, had a short wait time and was pleased with the experience. More

by JRINGER515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Aguilar
Mar 06, 2022 -

Front Royal Ford responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 04, 2022

In for oil change, finished early! Great people to deal with. They try to accommodate you. More

by chararmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Front Royal Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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