Front Royal Ford - Service Center

Had a recall on my car. Took it in at 10:00am Picked it up at 3:00pm. Staff was most professional. Recommend them highly. Took it in at 10:00am Picked it up at 3:00pm. Staff was most professional. Recommend them highly. More

Very good to deal with except no heat in the waiting or show room. Hope you have a better propane supplier now. Mick show room. Hope you have a better propane supplier now. Mick More

They are awful, sloppy and don't care about the customer. I will not be going back there. I will not be going back there. More

Took my truck to you guys for a problem and the price i recieved was double that of another ford dealer in the area and triple more than another reputable dealer in the area.I was shocked at the price for recieved was double that of another ford dealer in the area and triple more than another reputable dealer in the area.I was shocked at the price for a simple repair from the dealer that i chose to purchase my truck from.The people were great to deal with but the price of repair was the worst i have ever encountered. More

Service Dept was great as always, and in a very timely manner. No hidden costs. manner. No hidden costs. More

Very nice customer service worker very helpful with my experience at the dealership had no problems experience at the dealership had no problems More

Always satisfied when I take my vehicle. They do what you want. Don't try to add on repair work unless you want it, and you are out quickly with an appointment They do what you want. Don't try to add on repair work unless you want it, and you are out quickly with an appointment More

People are very knowledgeable and are very pleasant to deal with. They are very courteous. deal with. They are very courteous. More

System lets you book an online service but then when you get there they say it doesn’t work. Had my vehicle for a day for a recall which can be seen by typing in the VIN. Claimed they had no knowledge of w get there they say it doesn’t work. Had my vehicle for a day for a recall which can be seen by typing in the VIN. Claimed they had no knowledge of what I was speaking of and had to redo my oil because they used a blend after I requested full synthetic. Staff was condescending and had an attitude stating she wasn’t notified to use full Synthetic. Brought my vehicle to a Malloy in Winchester and they typed in the VIN and my recall for my rear control panel came right up. Avoid at all costs. Drive the extra few miles to Winchester. More

As always, easy to work with and in a timely manner. Thanks for all the help!!! Thanks for all the help!!! More