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Front Royal Ford - Service Center

Front Royal, VA

4.5
452 Reviews

452 Reviews of Front Royal Ford - Service Center

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March 30, 2023

Great staff and great service. Got me right in and out within 1 hour. I’m from out of town and the service was great More

by jimkeck27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

One of the best Ford dealers in area. Make the drive to Front Royal it’s well worth it! More

by JEFF.BUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

The dealer ship was great they went above for us, our sales representative was very good with us and kept us informed of everything going on. More

by Kristophermunsob1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mahlum
March 16, 2023

Completely satisfied with the work on my truck and the time and service given Thank You very much More

by bapepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

I had my yearly preventative maintenance performed and State Inspection. The service was performed quickly and professionally More

by cspret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Been dealing with the Front Royal Ford for many years and alway provided competent, friendly and helpful staff. They do quality work. They treat you like family! More

by rdmitchelljr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
March 08, 2023

I know I came in for an inspection, but I had a tire that was low in air and no one even asked about it. More

by LAURENCE.SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2023

Very professional and detailed in their diagnosis of the issue. They also gave an exact price for the repair More

by Greg.dahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
March 02, 2023

Laurel was super helpful. She thoroughly explained repairs, went over costs, and kept me updated throughout the process. It was an unexpected high cost repair with insurance i More

by AndersonAk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

still not fixed going back to let them try again. none of my driver assistant options work since the last time they worked on it. More

by poseyctp
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Hussain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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