Front Royal Ford - Service Center

Quality work performed on time with no wait. Great Service Department who assisted with Ford’s Customer Service for help with warranty on my vehicle. Great Service Department who assisted with Ford’s Customer Service for help with warranty on my vehicle. More

Told us it would be 2 hours came back in 5 hours and they had not started.. had not started.. More

The service was professional, and I was pleased. I was treated fairly and honestly and will be back. I was treated fairly and honestly and will be back. More

This would have been no stars if I could have rated lower. This was the worst service I experienced in more than 40 years as a Ford customer. Front Royal Ford is leveraging the shortage in the market t lower. This was the worst service I experienced in more than 40 years as a Ford customer. Front Royal Ford is leveraging the shortage in the market to gouge their customers. They are selling scaring elderly customers into buying batteries and wipers they don't need. No level of low these people won't go to in order to make a buck. More

Front Royal Ford goes out of their way to get the service work done. The problem lies with Ford Motor Co being able to supply the repair parts, even on recalls Ford cannot supply the parts to make the repair work done. The problem lies with Ford Motor Co being able to supply the repair parts, even on recalls Ford cannot supply the parts to make the repairs. More

Got me in even though I messed up scheduling the appointment. Work was done fast. appointment. Work was done fast. More

Very pleased with the polite, professional service. I was treated fairly and honestly and will be back. I was treated fairly and honestly and will be back. More

Front Royal Ford had prompt service, good communication, and clean facilities. Team was very friendly as well and clean facilities. Team was very friendly as well More

Laurel and Matt in the service department were great to work with. I recommend them. work with. I recommend them. More

Always get rapid and courteous service. This was my second visit. Happy it’s now first come first served. This was my second visit. Happy it’s now first come first served. More