Front Royal Ford - Service Center

Everyone I interacted with were great. The website needs to be updated though.......I scheduled an appointment for oil change and tire rotation and was told after I arrived that they do no The website needs to be updated though.......I scheduled an appointment for oil change and tire rotation and was told after I arrived that they do not accept appointments for those services. That would be great to know but the website did not specify which services were first come first served. More

I will never go there again after spending $1400 a few weeks ago they lied and said I had bad break pads when they were just replaced weeks ago they lied and said I had bad break pads when they were just replaced More

Friendly,courteous, professional. Bought my explorer in California and had warranty issues that they helped resolve. A very positive experience. Bought my explorer in California and had warranty issues that they helped resolve. A very positive experience. More

Always a pleasure. Knowledgeable and friendly. Never bought a vehicle there, but love the Service Department. Knowledgeable and friendly. Never bought a vehicle there, but love the Service Department. More

I feel I should preface this by saying I have never bought a vehicle from Front Royal Ford. That being said my experience with their Repair shop was top notch. The staff was very personable and they me bought a vehicle from Front Royal Ford. That being said my experience with their Repair shop was top notch. The staff was very personable and they meet and exceeded my expectations. I guess my only complaint would be that they didn’t leave me the keys to the Mustang Mach 3 that they left at my house when they picked up my vehicle. I would have very much enjoyed taking it for a test ride for a couple of days. Other than that my experience was Five Stars all the way. More

Professional and informative. Explained all repairs being done and when the truck will be ready. Explained all repairs being done and when the truck will be ready. More

Disappointed that I couldn’t make an appointment for state inspection or at least drop the car off state inspection or at least drop the car off More

Had a wonderful, prompt experience with the service department during a recent appointment. They were thorough, polite and courteous. department during a recent appointment. They were thorough, polite and courteous. More

Ccourteous and professional. It took three visits to correce the awe vacuum issue on my truck. The last visit they only charged for parts. It took three visits to correce the awe vacuum issue on my truck. The last visit they only charged for parts. More

The service department is very professional and was great to work with. I recommend Front Royal Ford to work with. I recommend Front Royal Ford More