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Front Royal Ford

Front Royal, VA

4.6
1,105 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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9135 Winchester Rd.

Front Royal, VA

22630

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Showing 1,105 reviews

March 28, 2021

I had the pleasure of working with Hamza with the recent purchase of my new vehicle. He went out of his way to assist me. He was able to get me the car I wanted at the price point I required. I recommend Fr More

by getagrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Harlow, Hamza Saeed
March 27, 2021

We were looking for a used Ford Explorer but the ones they had on the lot were fancier than we needed, so we ended up buying a new less elaborate one. We’re very happy with it, it’s exactly what we wante More

by give2bute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Spaid
March 23, 2021

Took me in for oil change at the end of the day. Kayla was friendly and knowledgeable. A pleasure. Not happy that oil changes cannot be scheduled. More

by OITSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Fadeley
March 23, 2021

I like my F 250. Tyler was very polite to me and friendly. He was very informative on the Ford app. I will tell my friends to come see Tyler at Front Royal Ford. Thank you for your hard work and tim More

by 4funks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parts man was very informative and nice. Thank you for your hard work., Tyler Deavers, Roland Carter
March 20, 2021

Jared was a pleasure to work with. He made the trade in and buying experience great. I wasn’t stressed and he answered every question that I had. More

by telsaraefeltner
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2021

Purchase 2 trucks 2020 Raptor and a 2021 F450 crew cab dully from Billy Albright, absolutely the best experience I have ever had. And Zack Orndorff in Service has taken excellent care of me on the servi More

by pjfreda7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Albright
March 19, 2021

We've had previous experience with this dealership when we've brought our Fusion here for inspection, oil changes and some repair work. They're always friendly and accommodating. This was one of the best More

by wilkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

So Considering I am not a fan of the car buying process in general, I feel that the team that helped my daughter and I on her first purchase treated us well. I am grateful her experience was one full of h More

by mikesbike1500
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Dove, Roland Carter
March 16, 2021

Great experience. Only observation, I always appreciated the paper floor mats. Didn’t get one and there was a little dirt on floorboard. No biggie...still appreciate the service by employees. Thanks. More

by GTSETTLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Seal
March 16, 2021

Very good dealership! I was able to get the vehicle I wanted at the price point that worked. The sales and finance staff were awesome! More

by getagrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Harlow, Hamza Saeed
Mar 17, 2021 -

Front Royal Ford responded

Hi, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (540) 636-2901 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

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