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Front Royal Buick GMC

Front Royal, VA

4.8
492 Reviews

9015 Winchester Rd

Front Royal, VA

22630

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492 Reviews of Front Royal Buick GMC

August 23, 2023

This dealership was amazing to work with. Starting with the sales rep, finance and ending with the General Manager Scott. They worked with me to get the vehicle I wanted while keeping it in More

by Melissa H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Copenhaver, Zach White, Josh Coumes, Deaven Smoot
Aug 24, 2023 -

Front Royal Buick GMC responded

Congratulations on your recent purchase, Melissa! At Front Royal Buick GMC, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, The Front Royal Buick GMC Team

August 23, 2023

Front Row Buick GMC is headed by Scott Copenhaver. Scott and his staff are so knowledgeable and give such a personal touch to my buying experience that I couldn’t imagine buying from anyone else from More

by Tony saporito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Burt Reynolds, Scott Copenhaver, Jason Franceschi
Aug 24, 2023 -

Front Royal Buick GMC responded

Congratulations on your new purchase, Tony! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Front Royal Buick GMC Team

August 23, 2023

I was a littler nervous buying my new GMC sierra from Front Royal Buick/GMC, but after having a great conversation with the general manager Scott, I felt the relief and stress of this process be released More

by BJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Copenhaver
Aug 24, 2023 -

Front Royal Buick GMC responded

We sincerely thank you for going out of your way to write this review about Front Royal Buick GMC. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, The Front Royal Buick GMC Team

August 23, 2023

When I was looking for a car for my son I came to Scott. His knowledge and effort was priceless. He was eager to make our family happy and our experience perfect. Thank you Scott for an amazing car and a wo More

by ibtyson5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Copenhaver, Zach White
Aug 25, 2023 -

Front Royal Buick GMC responded

It is great to know that Scott and our team were able to provide you with a pleasant time purchasing your son's new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, The Front Royal Buick GMC Team

August 19, 2023

I came to Josh after a not so good experience with the sales manager that ruined the sale at the sister dealer next door. I explained everything that happened and that I was still wanting to buy the truck More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Coumes, Derrick Evans
Aug 22, 2023 -

Front Royal Buick GMC responded

Kyle, we appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Front Royal Buick GMC Team

August 18, 2023

By far the best dealership I have worked with in 35 years of buying cars More

by madjenks
Recommend Dealer
Yes
Employees Worked With
Scott Copenhaver, Zach White, Deaven Smoot, Derrick Evans
Aug 21, 2023 -

Front Royal Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Front Royal Buick GMC Team

August 15, 2023

Staff was courteous and service was completed when promised. No problems whatsoever. I will use them again. More

by jcutlip0
Recommend Dealer
Yes
Employees Worked With
Jason Franceschi
Aug 17, 2023 -

Front Royal Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Front Royal Buick GMC Team

August 11, 2023

I never got into a Sales motion with this dealership as it was unable to accommodate my request to have an order submitted for a vehicle build. I was told that the dealership does not have the capability More

by Brrad203
Recommend Dealer
No
Employees Worked With
Josh Coumes
Aug 14, 2023 -

Front Royal Buick GMC responded

Thank you for sharing this review regarding your experience with us, Brad. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Front Royal Buick GMC Team

August 04, 2023

Knowledgeable team that was polite and friendly. They went above and beyond to make sure that they met our needs. More

by hollowell2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Buckman, Deaven Smoot, Derrick Evans, Carla Heavener
Aug 04, 2023 -

Front Royal Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Front Royal Buick GMC Team

August 04, 2023

Nice, clean area to wait. Pricey and takes over an hour for an oil change. More

by WLDCT84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Franceschi
Aug 08, 2023 -

Front Royal Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Front Royal Buick GMC Team

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