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Front Royal Buick GMC
Front Royal, VA
492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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492 Reviews of Front Royal Buick GMC
October 31, 2023
Kendra was very helpful with the purchase of a new GMC Sierra. She responded with multiple options of what I was looking for. Her communication was polite and prompt, on top of honoring her best price a f Sierra. She responded with multiple options of what I was looking for. Her communication was polite and prompt, on top of honoring her best price a few days later. Her team delivered my vehicle as promised and made the paperwork a breeze. Great team and vehicle! More
by lseal0
Employees Worked With
Kendra Hupman
October 25, 2023
Service. department was efficient with intake process and waiting time was more than reasonable. Great experience! Thanks guys. department was efficient with intake process and waiting time was more than reasonable. Great experience! Thanks guys. More
by reynold.roy
Verified CustomerEmployees Worked With
Jason Franceschi, Shane Mitzel
October 14, 2023
Very courteous and friendly. The new renovations are very attractive. Devon was also helping us in considering a trade-in . She. Also followed up with us and we are thinking The new renovations are very attractive. Devon was also helping us in considering a trade-in . She. Also followed up with us and we are thinking about it in the near future. More
by matriarchjudy
Employees Worked With
Jason Franceschi
August 30, 2023
General Manager Scott Copenhaver said to me, "I would not sell you a car that I wouldn't sell to my own mom" and he was right. I'm not a big-budget buyer, and he honored that with no pressure to go outside sell you a car that I wouldn't sell to my own mom" and he was right. I'm not a big-budget buyer, and he honored that with no pressure to go outside of my budget for a car purchase. The attention he and Kendra paid to my budget and my interests was impressive. I financed through the dealership which was extremely easy, and I've returned to the service department a number of times and Jason explained everything in detail and answered my questions. More
by millersu
Employees Worked With
Kendra Hupman, Jason Franceschi
August 24, 2023
We have purchased 3 vehicles here and were 100% satisfied with the dealership and especially Scott Copenhaver! Very professional and helped us find great deals on great vehicles! Highly recommend! with the dealership and especially Scott Copenhaver! Very professional and helped us find great deals on great vehicles! Highly recommend! More
by christy_rivers
Employees Worked With
Scott Copenhaver
August 23, 2023
I have no respect for this dealership or the general manager. Vehicle was advertised online, in 2 places, as one (lower) price as “Best Price”. When arrived to the dealership for a test drive, the vehic manager. Vehicle was advertised online, in 2 places, as one (lower) price as “Best Price”. When arrived to the dealership for a test drive, the vehicle’s price was stated to be higher than listed. Even though the dealership failed to honor the ‘Best Price”, we decided to still purchase. The general manager walked by twice when doing paperwork and never once stopped to explain the discrepancy in pricing himself. No one seemed to want to address the pricing issue in person. Very poor business practice and seems as though fraudulent advertising on their part. More
by KH
Employees Worked With
Scott Copenhaver
