Frisco Chrysler Dodge Jeep Ram

I don't care for "service advisors" who don't have much mechanical knowledge, but you get that at all dealerships nowadays. Oh well. mechanical knowledge, but you get that at all dealerships nowadays. Oh well. More

Tyler Letson is a horrible human being. Scammed me out of thousands on my vehicle! Scammed me out of thousands on my vehicle! More

The representatives are very professionals. They helped me with my car and they explained everything to me. They helped me with my car and they explained everything to me. More

Charged me while my car still has warranty for its regular service and oil change regular service and oil change More

Mopar as a whole has been extremely disappointing as I have been waiting for parts for months. have been waiting for parts for months. More

Service Representative was timely in approaching me on arrival for my appointment and quickly checked-in my truck for the required services. Gave me several progress updates along the way. Everything was arrival for my appointment and quickly checked-in my truck for the required services. Gave me several progress updates along the way. Everything was finished in about 4.5 hours, which was a much shorter timeframe than I had expected. All services were completed as expected by the technicians and I left feeling good about returning for my next service. More

Went in recently to buy a new Ram. I told sales what features I was looking for and they showed me trucks without those features. Never showed me anything with what I wanted and then t I told sales what features I was looking for and they showed me trucks without those features. Never showed me anything with what I wanted and then tried to sell me a Jeep. They could have cared less if they sold a vehicle even if it was a grand reopening. More

I came into the dealership looking to buy an EV. Vehicle was not at the dealership, sales man said they will call me when it comes in. Three weeks later it arrived. Never received a call. I came in Vehicle was not at the dealership, sales man said they will call me when it comes in. Three weeks later it arrived. Never received a call. I came in to look at the car and turns out it has 1 key and no charging cables. They appraised my trade and i was ready to close the deal. I asked for a set of charging cables since it was listed on the advertisement that it came with thr car. They wanted to charge me $900 for cables. Sales man said come back in a week when the price drops and they can honor the deal to offset the chsrging cable. Came back 1 week later and they now want to take 5k off my trade and not honor the new price. Typical bait and switch at this dealership. STAY AWAY! It's amazing now a car dealership is willing to lose a deal over $200 originally. On a side note, I was chatting with another customer at the dealership that was in the financing office. They wanted to add on 4k required add-ons to their deal. Good thing I decided to not give them my business! Once again stay clear of this deaelrship! More

Worse customer service ever seen Make promises and don't keep them. Great while purchasing keep them. Great while purchasing More

Kyle was very helpful and prompt. I originally called another Jeep dealership (Prosper) to schedule service for a recall. The recall letter states it should take 1 hour. The Prosper d I originally called another Jeep dealership (Prosper) to schedule service for a recall. The recall letter states it should take 1 hour. The Prosper dealership said they’d need my Jeep for 2 days. I then called Frisco and spoke to Kyle. He was able to get my Jeep in that day and it only took one hour. Kyle also offered a complimentary exterior wash. This experience will bring me back to this location again. Thank you, Kyle. More