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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

4.4
2,195 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,195 reviews

July 16, 2024

Chris Malhas was the service advisor I worked with for the routine service I came in for, and he was very helpful in letting me know the estimate for what was recommended service for my mileage. After loo More

by emfm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
Jul 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram's service department. It's good to hear that our team provided clear communication and efficient service during your visit. We appreciate your feedback about past experiences and look forward to maintaining a high standard of service for you in the future.

July 14, 2024

Service was very fast and accomodations were very good as well. Will definitely come back again for service More

by Kiyawkiyaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback on the service speed and accommodations at Frisco Chrysler Dodge Jeep Ram. We appreciate your recognition of our efforts to provide satisfactory service. Looking forward to continuing to meet your expectations.

July 10, 2024

It’s been a month, they never entered the inspection into the system, so I cannot complete registration for the sticker. They won’t answer the phone OR texts now. I’ve left messages and never received a call More

by ahyder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle in service
Jul 18, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We've reached out to get more information. Unfortunately, we do not have a record of this inspection being performed at our facility within the last 12 months. Can you please reach out to us so that we can discuss this in greater detail? Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

July 08, 2024

I brought my vehicle (21 Wrangler) in for service in mid/late November after experiencing Death Wobble. Lester was my service advisor and recommended the Steering Stabilizer be replaced (under warranty) More

by mm2012
Recommend Dealer
No
Employees Worked With
Lester
July 06, 2024

Quoted $12k then went back in and they quoted $8k same day. They are Thieves!!! More

by Craigschaeffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ozzy Mamoor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Black, Caleb Oropeza, Stephen Bruneau, Aaron Cameron
Jul 08, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Craig, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. We aim to deliver 100% customer satisfaction, and I would like a chance to speak with you regarding the price quote you received from our Sales Team. Please reach out to me directly when you have a moment to further discuss this matter. Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

Jul 08, 2024 -

Craigschaeffer responded

I took the car to CARMAX and they gave me $12k for it. Wrote me a check that same day. This proves to me that you were just lowballing your offer. Maybe because it was my wife and not me but either way. Your dealership needs to think about its practices or your relationship with cargurus.

July 04, 2024

Chris was very helpful with my service and got me on the road again with great service. More

by Lazona
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from service department
Jul 04, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. We are glad that our team was able to provide you with helpful service. We appreciate your feedback and look forward to assisting you again.

July 03, 2024

Terrible dealership. Everyone Beware of this place of scam and scammers. I inquired about a vehicle they had advertised got the complete run around after I told them I ag More

by Rudolfo Torrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ozzy Mamoor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassady, Allen Bradshaw, David Ogbe
Jul 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Rudolfo, Please know that we take your feedback seriously and would appreciate the chance to speak with you about your overall experience with our Sales Team regarding the vehicle you were interested in purchasing. At your convenience, please reach out to me directly so we can discuss this matter in greater detail. Sincerely, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

Jul 05, 2024 -

Rudolfo Torrez responded

I will call you tomorrow morning.

Jul 05, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Sounds good! Please give me a call, if I miss it, leave me a voicemail and I will give you a call back as soon as I can.

July 01, 2024

They are very nice and help me whit everything l need and they explained everything More

by mcaslillo724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cameron
Jul 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. We're glad we could assist and provide clear explanations throughout your visit. If you need further help, don’t hesitate to contact us.

July 01, 2024

Ryan Parrish did a great job in getting my jeep fixed very efficiently. May Thanks More

by mattodavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parrish. Service
Jul 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback on the service provided at Frisco Chrysler Dodge Jeep Ram. We're glad our team could efficiently assist in fixing your Jeep. We appreciate your gratitude and are here to help with any future needs.

June 30, 2024

I don't care for "service advisors" who don't have much mechanical knowledge, but you get that at all dealerships nowadays. Oh well. More

by deloryam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your thoughts on our service advisors at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback and understand the importance of knowledgeable support. If there's anything specific you'd like to discuss, please feel free to reach out.

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