Frisco Chrysler Dodge Jeep Ram

Always excellent service! Derrick helped me out he was professional and knowledgeable. I will recommend to others. Derrick helped me out he was professional and knowledgeable. I will recommend to others. More

John was able to get my car in for an oil change late in the day. The service was performed timely and no issues experienced. I will be returning for future service needs. John did a great job. the day. The service was performed timely and no issues experienced. I will be returning for future service needs. John did a great job. More

We had to get our car towed to your dealership sight unseen after breaking down on the weekend, after business hours. We heard from you first thing Monday and received prompt, professional service. We w unseen after breaking down on the weekend, after business hours. We heard from you first thing Monday and received prompt, professional service. We were very dissatisfied with the experience at our previous dealership and will now take our business to Frisco Jeep More

I had to take it to another repair shop and it was nothing like they said it was. Please go get a second opinion before dealing with them. They had my truck sitting for nearly a week and didn't start nothing like they said it was. Please go get a second opinion before dealing with them. They had my truck sitting for nearly a week and didn't start on it until I called. If it would of allowed me to give them a -0 that would of been the rating I would of gave. I wouldn't recommend no one going to them. A complete ripoff. More

Chris Kite & Ryan Arish took excellent care of me and my Jeep. Our family lovingly calls them the dynamic duo. I don't know anything about cars but their communication and helping me understand what was wro Jeep. Our family lovingly calls them the dynamic duo. I don't know anything about cars but their communication and helping me understand what was wrong with my vehicle Step by step was quite impressive. More

I was there to drop off my car and all the assistants were there just talking to each other, nobody was open to help until a guy came out of the building and addressed the workers and put them to work. T were there just talking to each other, nobody was open to help until a guy came out of the building and addressed the workers and put them to work. The guy told me will be a 45 minutes wait, it took them 2 hours. I was patient and wait for the service to get done, then later I saw my car in the garage, then I went and check it, a guy told me was ready a while ago but they forgot about me because they’re was dealing with another customer complain. Once I walked into the car it wasn’t washed when the service associate offered the service for free. I asked him what happened and he told me they forgot to wash it. Then nobody was able to took it to the wash station, another manager took over and washed for me. Once I paid and filled the paperwork the manager that supposed to help me came to me to tell me to please don’t fill a bad survey even when he knows everything was handled incorrectly, later on he offered me a free oil change, this is the second time that this dealership offers me a free oil change because every time when I’m there they just do a poor customer service. From service to sales, all the time I leave with a bad experience. Never asked for a free service or anything else, just a correct service but looks like they don’t care about their customers because while I was there at least two customers complained about it too. More

I work at the dealership and mechanic Griffin is knowable on problems. Fixed the problem on problems. Fixed the problem More