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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.4
2,170 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,171 reviews

November 22, 2024

Terrible experience, left me stranded for 2+ hours as the shuttle never arrived. No one called me to check in and I was forced to uber back since the dealership was closing. I would have been stranded with n More

by cnelso82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know that your review is very important to us. Our Service Team strives for 100% satisfaction and I would like the opportunity to address your feedback regarding a shuttle, as well as the level of customer care and communication that you received. Could you please email your preferred contact information to me? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 21, 2024

Davis Pham was great to work with. He communicated clearly throughout the process of my repairs. More

by brent_amundson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the positive review. I'm pleased to hear about your experience with our team at Frisco Chrysler Dodge Jeep Ram.

November 20, 2024

The communication was very poor, after care not great either. I was owed a call that I still haven’t received, one week later. Individuals there did great like Pham but other than that would not recommen More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pham
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November 20, 2024

The service Team was Fast, attentive and good communication. Worked to find issue and resolved More

by jwinburn2011
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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November 20, 2024

Ben was awesome and a great service advisor - would recommend him to anyone looking for easy assistance More

by acatalano24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for recommending our team at Frisco Chrysler Dodge Jeep Ram. We’re happy to hear you had easy assistance with our services. Take care and safe travels!

November 20, 2024

Great Customer service overall. Service Advisor Davis Pham is very knowledgeable and make sure the job is done right the first time. More

by Lorenzo Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau, Henry Truong
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Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback. We’re glad to know our team provided great customer service at Frisco Chrysler Dodge Jeep Ram. Wishing you well on your journeys ahead.

November 20, 2024

Brian was great in handling our car issues. Professional and courteous. Will definitely be my go to in the future. More

by yankees2949
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're grateful for your kind words about our team at Frisco Chrysler Dodge Jeep Ram. Looking forward to continuing to assist you with your car needs.

November 20, 2024

Great service, quick checkin and great communication throughout the entire process. Definitely will be back. More

by timplackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
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Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're glad you had a positive experience at Frisco Chrysler Dodge Jeep Ram and we're here to ensure every visit runs smoothly.

November 20, 2024

Hunter helped me out a d did a great job at explaining what the techs did to fix my Cherokee. More

by BCF52
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hunter and our team aim to ensure a clear understanding. Thank you for sharing your experience with us at Frisco Chrysler Dodge Jeep Ram, and enjoy driving your Cherokee.

November 19, 2024

Brought vehicle in for a Check Engine light. My advisor, Derrick Johnson, was friendly, and kept me informed throughout the process. More

by REE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Report | Print
Nov 20, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

At Frisco Chrysler Dodge Jeep Ram, we're happy to hear our team took good care of you.

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