Frisco Chrysler Dodge Jeep Ram

Have been charged on a service back to February 2024 that I haven’t do which is changing oil and tire rotation. The main visit for alarm service was not working. I haven’t do which is changing oil and tire rotation. The main visit for alarm service was not working. More

We were taking care and we got a great deal on our Chevrolet blazer. They worked with us to get us the payment we wanted and negotiated with the bank. Chevrolet blazer. They worked with us to get us the payment we wanted and negotiated with the bank. More

Brian was extremely helpful and thorough throughout my oil change service. The driver for the shuttle was friendly and quick. I’d highly recommend this location for all services needed! oil change service. The driver for the shuttle was friendly and quick. I’d highly recommend this location for all services needed! More

They kept me informed as my vehicle went through the process. The service writer was very friendly. process. The service writer was very friendly. More

Smooth transaction. I probably gave them a hard time negotiating the trade-in value, but everyone was nice! I probably gave them a hard time negotiating the trade-in value, but everyone was nice! More

I had not such a good experience My experience was far less than perfect and was not a 10 my car was there over a month and when my parts finally arrived they were signed for but not communicated to my a less than perfect and was not a 10 my car was there over a month and when my parts finally arrived they were signed for but not communicated to my advisor it wasn't until I called my warranty company and they gave me the name and the date that they were signed for and then I called my service advisor that it was acknowledged that the parts were there for days and then it took almost another week for the job to get done and my other issue still wasn't resolved More

Person who checked in vehicle didn’t do anything he said he would. We changed phone numbers and it wasn’t changed, said he didn’t need carshield information and it was needed. Said someone else old contact he would. We changed phone numbers and it wasn’t changed, said he didn’t need carshield information and it was needed. Said someone else old contact us after he went out of town and no one contacted us. I called 3-4 times over a week and no one called back. Car sat for one week without any contact. Day after vehicle picked up, additional issues have happened and my son almost missed a wedding. Repair process has caused at least 2 more issues and we have to return the vehicle Monday. After 2 weeks already, now we will be back without the vehicle for another week. Terrible communication, terrible service and the car still isn’t ready to drive after 2 weeks. More

My service technician was very professional and courteous. In spite of the talk about service issues I was pleased with my service. courteous. In spite of the talk about service issues I was pleased with my service. More

Chris was a very helpful sales guy who took great care to answer all my questions and take care of most of my deal before I even got to the dealership!! Easy to deal with, fair on my trade!! They do need m answer all my questions and take care of most of my deal before I even got to the dealership!! Easy to deal with, fair on my trade!! They do need more finance people so you can get out quicker but an overall great experience. More

Hunter Pearce was my service advisor and has been my advisor for over a year now. Each time I bring my truck in for service, he remembers who I am, is proactive I. Getting it serviced, keeps me well-in advisor for over a year now. Each time I bring my truck in for service, he remembers who I am, is proactive I. Getting it serviced, keeps me well-informed, and is very professional, polite, and courteous. More