Frisco Chrysler Dodge Jeep Ram

Contacted dealership over internet about a vehicle. Received a call back within 30 minutes and made an appointment for later that evening. Met with the salesman, Jeff Sowards. Looked at two vehicles th Received a call back within 30 minutes and made an appointment for later that evening. Met with the salesman, Jeff Sowards. Looked at two vehicles that I was interested in, Test drove both, did a side by side comparison and made my selection. No pressure, no rush. Jeff was very helpful and informative with his knowledge of the vehicles. It made the whole experience easy. The easiest vehicle purchase I have ever made. Thanks. More

I couldn't have had a better experience dealing with Pat Lobb. I needed to trade in my 2 door jeep to get something more practical for me. I'm 7 months pregnant with a high risk pregnancy and am on bed Pat Lobb. I needed to trade in my 2 door jeep to get something more practical for me. I'm 7 months pregnant with a high risk pregnancy and am on bed rest so going place to place to get trade in appraisals was not an option for me. I called and spoke to Brandon and he was extremely helpful and understanding from the very beginning. From my experience, not many dealers would go through the trouble of dealing with someone over the phone like this. He made the entire process so easy for me and we made a great deal out of it! I am beyond pleased with my purchase and with the customer service I received from Brandon and my overall experience with Pat Lobb and their business. The finance manager was also extremely nice and took his time with me. I will be doing future business with this company and recommend them 100%. More

Jeff did a terrific job. I met him on Monday and let him know what I was looking for. I found a suitable car and went back Wednesday and completed the purchase. He was very attentive and low pressure and he know what I was looking for. I found a suitable car and went back Wednesday and completed the purchase. He was very attentive and low pressure and helped me get exactly what I needed. I'll recommend the dealership to anyone looking for a new or used vehicle. More

We recently purchased a new Dodge Durango Limited from Pat Lob Dodge in Frisco. We worked with Clayton White on the sale. It was one of the best auto purchase experiences we have ever had. They gave us Pat Lob Dodge in Frisco. We worked with Clayton White on the sale. It was one of the best auto purchase experiences we have ever had. They gave us a very fair deal from the beginning without having to haggle, which is very refreshing. There was never any pressure and the entire process was as easy as going to Super Target to buy groceries. Clayton was a very friendly and helpful and made the experience a top tier buying experience. Anytime my wife isn't pressuring me to leave a car dealership is a miracle. She actually had a good time...I can honestly say that has only happened a few times in our marriage and we have purchased over fifteen cars over the course of the last twenty years. Thanks Clayton! More

J.T. was very helpful with my used car purchase. I didn't feel like he was a typical car salesman but he gave me the wheel to decide what car I wanted. He wasn't pushy at all. I sincerely appreciate didn't feel like he was a typical car salesman but he gave me the wheel to decide what car I wanted. He wasn't pushy at all. I sincerely appreciated that. He was also very manerable. Remarkable service! THANK YOU! More

After being pressured by a salesman at another dealership, I had almost decided to wait on buying a new Jeep. However, I filled out an online request for info on a Jeep on Pat Lobb's lot that I l dealership, I had almost decided to wait on buying a new Jeep. However, I filled out an online request for info on a Jeep on Pat Lobb's lot that I liked. Salesman Larry Laper called me quickly after I submitted my request, let me know that the Jeep was still available, and knowledgably answered questions I had. After speaking with Larry, per his recommendation, I filled out the online application finance form. I had a question about the banking information page on the form, and Jurel Scott called me quickly and handled the issue. I made an appointment for that evening, and Larry was there upon arrival. We quickly went from the lobby to the Jeep so I could take a look, then were in it for a test drive without having to wait. After test driving and Larry showing us the price breakdown on the Jeep, I decided to buy. The entire process was a breeze. At no time did I feel pressured or uncomfortable, but rather, I felt in control of the situation - which has not been the norm in my past car buying experiences. After deciding to buy, my husband and I met with Don Lepard in the finance department. He clearly and effectively explained all of the details on our credit and finance paperwork. He didn't pressure us into buying any additional warranties, but rather knowledgably explained and recommended additional coverage he thought might be beneficial. This is the first time I have felt completely good about buying a new car. Because there was no pressure, I didn't leave questioning if I had made a mistake. I left a couple of hours after my test drive, feeling good about my new purchase, and completely in love with my new Jeep, that the dealership washed and gassed up for me before I drove off the lot with it that night. My husband and I will definitely go back to get our next auto from Pat Lobb's dealership. The people there were great! More

Larry was a great resource extremely fiendly and had great follow up. I would highly recomend Larry and the Patt Lobb dealership if you are considering a new vehicle. great follow up. I would highly recomend Larry and the Patt Lobb dealership if you are considering a new vehicle. More

Back in early October I stopped by and talked to Josh about getting a set of "take offs" from a 2013 Rubicon and he said he did not have any at the time but they do become available when a customer wants about getting a set of "take offs" from a 2013 Rubicon and he said he did not have any at the time but they do become available when a customer wants different wheels and tires. I gave him my name and phone number and he said he'd call when he got a set. Well the practical part of me though I'll never hear back, because dealers don't want to mess with this kind of stuff! Just before Christmas Josh called, and said he had a set and I was first on his list if I still wanted them, I said I'll be there in 30 minutes. I told Josh the jeep I wanted to put them on was at my ranch and would not be back home in Frisco until deer season was over. He told me "No problem, I'll put your name on them till you get here". Mr. Mathews, This is Exceptional Customer Service, and followed through, because he owned it!!!! I also want to acknowledge Eddie Rivera, for the time he spent visiting with me in the lobby, In addition Cory Pasztor, and the tire shop guys did a outstanding job in cold wet and miserable weather conditions. I'm a Pat Lobb's Customer for LIFE! Sincerely, James Webb More

Great experience working with them, they worked with my budget and went out of their way to get the right truck and the right options I needed. I needed a reliable truck to haul horses, and work around my budget and went out of their way to get the right truck and the right options I needed. I needed a reliable truck to haul horses, and work around my ranch. I asked for a goose-neck hitch, class IV trailer hitch, spray in bed-liner, and a grill guard and they were happy to work it into the package with very little cost to me. I would recommend them to anyone looking for a good deal and a staff that is flexible to work with. More

Even though I did not purchase a vehicle, I found the dealership very pleasant. I will return to this dealership to look for my next car. dealership very pleasant. I will return to this dealership to look for my next car. More