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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

4.4
1,708 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 1,708 reviews

June 12, 2021

Hunter went out of his way to facilitate my car repair and car rental. I do appreciate that the process was made as convenient and seamless as possible. More

by mkgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
Jun 15, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Glad everything went well here at Frisco Chrysler Dodge Jeep Ram! We definitely strive to provide an experience like yours with Hunter to all our customers. We look forward to working with you in the future.

June 11, 2021

they did a great job repairing our jeep. Parrish consistently communicated status updates the entire way through the process! I will be returning to this dealership in the future. More

by bpenning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parrish in service
Jun 15, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi- Sounds like you had a very efficient experience with Parrish and our Service Team, that's exactly what we like to learn! Thank you for bringing your Jeep to us at Frisco Chrysler Dodge Jeep Ram and we look forward to servicing your car again when needed.

June 09, 2021

The initial diagnosis was very fast. The mechanic lead look and immediately said the steering stabilizer was the problem. David was very accommodating and the job was done in a timely manner. Many thank More

by CRYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brantley
Jun 11, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi there, Thank you kindly for your positive review. We are pleased that you had such an efficient and timely experience with David and our team here at Frisco Chrysler Dodge Jeep Ram. We look forward to your next visit with us for any of your future automotive needs.

June 04, 2021

Had to have two batteries replaced while at the store Had 15000 service and recommend additional items Chris tried very hard to get me finished More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 05, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Maureen, Thank you for your positive review. We are pleased that Chris was able to assist you during your recent visit. Thank you for choosing Frisco Chrysler Dodge Jeep Ram and we hope to see you again.

May 29, 2021

My car was running rough and Sean was able to quickly diagnose the issue. The got me back on the road ASAP. My after market warranty didn’t cover much, but Sean was able to find a few coupons to help o More

by amntx99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Couch
May 30, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi there, Thank you for your positive review. We understand how difficult it can be when your vehicle is in need of some attention, therefore it pleases us to know that Sean was able to assist you in a timely manner. We appreciate your recommendation and at Frisco Chrysler Dodge Jeep Ram we look forward to your next visit.

May 28, 2021

Their staff runs scams. I set an appointment to address a water leak on the back of my truck cab. They charged $199 diagnostic test that was supposed to identify the leak location. Charged me to replace a br More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robby Karl
May 29, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for bringing this to my attention. I would appreciate the chance to speak with you about the water leaking and the level of service you encountered in regards to it. Please reach out to me directly at your soonest convenience. Brad Heitz Service Manager bradheitz@friscocdjr.com

May 23, 2021

The staff was friendly, courteous, and attentive. Dealership was clean and easy to navigate. Our sales guy Marquis was top notch and worked hard to accommodate us. More

by Sam7782000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Seay
May 24, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Sam, Thank you for your positive review. It is wonderful to hear that Marquis was top notch and able to meet your expectations. Thank you for choosing Frisco Chrysler Dodge Jeep Ram and we hope to see you again.

May 18, 2021

Jonathan made buying our brand new car super easy and fun! The staff were so accommodating and patient with us. Thank you!! We cant wait to drive and enjoy More

by Minan814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan and Vinney and Rose
May 18, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your easy and outstanding car-buying experience with Jonathan! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Frisco Chrysler Dodge Jeep Ram.

May 15, 2021

Very happy with the speed I finished my new purchase in. Derek was great. This is the second vehicle I’ve bought here and will continue coming back for purchases and service so long as I own a Ram or Jeep. More

by Grant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Ballenger
May 16, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you, Grant! We take our reviews seriously and are delighted to learn about your visit and that you drove away with a great deal on your brand new car. We appreciate your feedback and repeat business at Frisco Chrysler Dodge Jeep Ram! Our team is available should you require any extra help. Safe travels!

May 15, 2021

It was the most terrible experience at Frisco Dodge yesterday. Please do not get enticed or lured into something they do not intend to do as they claim, "  We desperately need nice vehicles like yours More

by mubashirharoon77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Letson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I would like to learn more about the recent experience you had with our team at Frisco Chrysler Dodge Jeep Ram. We strive to provide a quality level of customer service. Please contact me directly to review the details regarding the value of your trade in and the reimbursement of services. I would appreciate your time in connecting. Tyler Letson General Sales Manager tylerletson@friscocdjr.com

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