Frisco Chrysler Dodge Jeep Ram

J.T. was very helpful with my used car purchase. I didn't feel like he was a typical car salesman but he gave me the wheel to decide what car I wanted. He wasn't pushy at all. I sincerely appreciate didn't feel like he was a typical car salesman but he gave me the wheel to decide what car I wanted. He wasn't pushy at all. I sincerely appreciated that. He was also very manerable. Remarkable service! THANK YOU! More

After being pressured by a salesman at another dealership, I had almost decided to wait on buying a new Jeep. However, I filled out an online request for info on a Jeep on Pat Lobb's lot that I l dealership, I had almost decided to wait on buying a new Jeep. However, I filled out an online request for info on a Jeep on Pat Lobb's lot that I liked. Salesman Larry Laper called me quickly after I submitted my request, let me know that the Jeep was still available, and knowledgably answered questions I had. After speaking with Larry, per his recommendation, I filled out the online application finance form. I had a question about the banking information page on the form, and Jurel Scott called me quickly and handled the issue. I made an appointment for that evening, and Larry was there upon arrival. We quickly went from the lobby to the Jeep so I could take a look, then were in it for a test drive without having to wait. After test driving and Larry showing us the price breakdown on the Jeep, I decided to buy. The entire process was a breeze. At no time did I feel pressured or uncomfortable, but rather, I felt in control of the situation - which has not been the norm in my past car buying experiences. After deciding to buy, my husband and I met with Don Lepard in the finance department. He clearly and effectively explained all of the details on our credit and finance paperwork. He didn't pressure us into buying any additional warranties, but rather knowledgably explained and recommended additional coverage he thought might be beneficial. This is the first time I have felt completely good about buying a new car. Because there was no pressure, I didn't leave questioning if I had made a mistake. I left a couple of hours after my test drive, feeling good about my new purchase, and completely in love with my new Jeep, that the dealership washed and gassed up for me before I drove off the lot with it that night. My husband and I will definitely go back to get our next auto from Pat Lobb's dealership. The people there were great! More

Larry was a great resource extremely fiendly and had great follow up. I would highly recomend Larry and the Patt Lobb dealership if you are considering a new vehicle. great follow up. I would highly recomend Larry and the Patt Lobb dealership if you are considering a new vehicle. More

Back in early October I stopped by and talked to Josh about getting a set of "take offs" from a 2013 Rubicon and he said he did not have any at the time but they do become available when a customer wants about getting a set of "take offs" from a 2013 Rubicon and he said he did not have any at the time but they do become available when a customer wants different wheels and tires. I gave him my name and phone number and he said he'd call when he got a set. Well the practical part of me though I'll never hear back, because dealers don't want to mess with this kind of stuff! Just before Christmas Josh called, and said he had a set and I was first on his list if I still wanted them, I said I'll be there in 30 minutes. I told Josh the jeep I wanted to put them on was at my ranch and would not be back home in Frisco until deer season was over. He told me "No problem, I'll put your name on them till you get here". Mr. Mathews, This is Exceptional Customer Service, and followed through, because he owned it!!!! I also want to acknowledge Eddie Rivera, for the time he spent visiting with me in the lobby, In addition Cory Pasztor, and the tire shop guys did a outstanding job in cold wet and miserable weather conditions. I'm a Pat Lobb's Customer for LIFE! Sincerely, James Webb More

Great experience working with them, they worked with my budget and went out of their way to get the right truck and the right options I needed. I needed a reliable truck to haul horses, and work around my budget and went out of their way to get the right truck and the right options I needed. I needed a reliable truck to haul horses, and work around my ranch. I asked for a goose-neck hitch, class IV trailer hitch, spray in bed-liner, and a grill guard and they were happy to work it into the package with very little cost to me. I would recommend them to anyone looking for a good deal and a staff that is flexible to work with. More

Even though I did not purchase a vehicle, I found the dealership very pleasant. I will return to this dealership to look for my next car. dealership very pleasant. I will return to this dealership to look for my next car. More

From the moment we entered the Dealership until we we left with the New 2014 Jeep Grand Cherokee Limited it was a very pleasent experience. We found a small problem with the front bumper. Our salesman Ea left with the New 2014 Jeep Grand Cherokee Limited it was a very pleasent experience. We found a small problem with the front bumper. Our salesman Earnest Brown took care of the problem quickly. We received a pre-approval letter from Chrysler Capital offering a good percentage rate which the dealership obtained for us. I recommend Pat Lobb Chrysler Jeep to anyone who wants friendly and excellent service. More

I'm giving this review to rate my new car purchase experience.Had a great experience from beginning to end. Worked with Clayton White on my purchase and he was consultative and conscientious of what I experience.Had a great experience from beginning to end. Worked with Clayton White on my purchase and he was consultative and conscientious of what I was looking for in a new Jeep. His follow up and timeliness in regards to the details leading up to my purchase were superior to any I've experienced with a Jeep dealer. First class experience all the way-I highly recommend working with this dealership. More

This was hands down the best car buying experience I have ever encountered. Earnest Brown was my salesman and he proved to be genuine and trustworthy. He knew exactly what I was looking for and he worked har ever encountered. Earnest Brown was my salesman and he proved to be genuine and trustworthy. He knew exactly what I was looking for and he worked hard to make sure I got everything I requested. Kai Parkinson was very attentive to the details put into the car and was extremely helpful as well. I would recommend them to any of my friends or family and they have earned all of my future business. More

Tim was--hands down--the most pleasant car salesman I've ever met. I cannot speak highly enough of him. He was very transparent and worked hard to deliver and honest price. The finance department, I've ever met. I cannot speak highly enough of him. He was very transparent and worked hard to deliver and honest price. The finance department, however was agonizingly slow. More