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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

4.4
1,703 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 1,703 reviews

November 09, 2021

Absolutely the worst buying experience EVER! Purchased a truck on a Friday. 3 days later it broke down and stranded my son 8 hours from home. Finally got it home and to FCDJ to be serviced. Literally brok More

by Heather Sears
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Friendemic Rep. Management
Nov 11, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Heather, Thank you for bringing this to my attention and sharing this feedback about your recently purchased truck. Frisco Chrysler Dodge Jeep Ram always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below? Best, Tyler Letson General Sales Manager tylerletson@friscocdjr.com

November 08, 2021

Entire process was great. Arrived at 6pm and was out the door by 9pm. Salesmen lined up several vehicles to look over and test drive. There was no back and forth over pricing and trade value. I received More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Nov 09, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram appreciates the positive rating and review, David. Our Sales Team had a great time working with you and are so glad you had a wonderful experience with us! Have a terrific day and drive safe!

Nov 10, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram appreciates the positive rating and review, David. Our Sales Team had a great time working with you and are so glad you had a wonderful experience with us! Have a terrific day and drive safe!

November 07, 2021

Very helpful I was late and service was still just as perfect and not pushed aside for my tardiness More

by Sabina27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Nov 09, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

That is because Frisco Chrysler Dodge Jeep Ram is dedicated to your needs! We treat all of our valued guests as top priorities!

Nov 10, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

That is because Frisco Chrysler Dodge Jeep Ram is dedicated to your needs! We treat all of our valued guests as top priorities!

November 05, 2021

My service advisor and technician did a great job. I just wish that I didn’t have to wait from 7:30am to almost 2pm to get my car back. That was very tiring but other than that it was a pleasant experience. More

by Marcus Guthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Nov 06, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Marcus, thank you for sharing your wonderful review of us here at Frisco Chrysler Dodge Jeep Ram. We strive to provide the best service possible for our customers. We value your business.

November 04, 2021

Overall good experience. Overall good experience. Overall good experience. Overall good experience. Overall good experience. More

by Tophd4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowghan Tufford
Nov 05, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the review, we appreciate your business.

November 04, 2021

Reasonable price,fast service.They keep you posted on every step of the process..Convenient location. More

by Bienot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parrish
Nov 05, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi there, Thank you for your positive review. We are thrilled you had a timely, professional and communicative experience. We are looking forward to your next visit with us here at Frisco Chrysler Dodge Jeep Ram.

November 03, 2021

Jorge Field was very thorough and helpful in taking care of my recent Jeep maintenance. More

by AGK13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carr
Nov 04, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram thanks you for the 5-stars and feedback. The team is glad your experience was thorough and helpful. We look forward to seeing you back.

October 29, 2021

I arrived at 7:00 a.m to get an oil change and they told me that they may not have a filter for my Fiat. I had to be back home before 9:00 am to work from home. They offered to give me a shuttle ride home More

by tmkimball05@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 29, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 28, 2021

They made the process easy and efficient. I would definitely recommend to other family and friends. More

by msly28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are happy to know that you had a positive experience with Tyler, and if there is anything else we can do for you, please let us know.

October 26, 2021

Kevin Martin made my experience great every step of the way from order to delivery More

by jeff hughes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin
Oct 27, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi, Jeff! The team at Frisco Chrysler Dodge Jeep Ram appreciates the 5-stars and feedback.

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