Frisco Chrysler Dodge Jeep Ram

Terrible and timely service experience I took my Chrysler 300 into the Frisco dealership becuase the engine light was on. Eddie, the service rep called and said the engine would need to b I took my Chrysler 300 into the Frisco dealership becuase the engine light was on. Eddie, the service rep called and said the engine would need to be taken apart to find the issue. He also mentioned he felt like it needed a new engine. Quoted 5 hours of tear down time. We asked him to move forward. After two weeks of him telling us it was being worked on, but reps were being pulled for other repairs... my husband called to find out that they hadn't even started. He picked up the car and moved it to another location and company that had it ready OVERNIGHT! With a tune up and some spark plug replacements! way cheaper than a new engine and much better customer serivce. I would not recommend the Frisco dealership for repairs!!! They are NOT timely and do not seem to know what they are talking about! There are plenty of reputible auto repair shops out htere and this is NOT one. More

Purchase Ram 1500 Sales, Finance and Service were all very receptive and helpful. The truck has neen wonderful and once toneau cover and scractch on ram box are complet Sales, Finance and Service were all very receptive and helpful. The truck has neen wonderful and once toneau cover and scractch on ram box are completed i will be thoroughly satisfied. I may have a question about the leveling kit when cover comes in. Thank you More

Purchased used car I purchased 2007 Honda pilot from this dealer. They told me details what one can expect from a dealer. I think they need a lot more efforts be a good I purchased 2007 Honda pilot from this dealer. They told me details what one can expect from a dealer. I think they need a lot more efforts be a good dealership. 1) They handed over car without detailed cleaning. I found food piece inside the car especially by the driver's seat. There was some mud inside the console, 2) They did not disclose missing 2nd key. When I took the possession, I asked where is the second key. The answers was "you can get it make from any place". I think they should have offered me 2nd key. 3) They did not provide me carfax to disclose about the car. 4) I offered them Trade-in. They insisted to pay me one third of the Trade-in value. They finally agreed to pay about half of the price when I showed them third party offer. I would like to recommend potential buyers to stay away from them. Always, do your research on vehicle before driving in any dealership. More

Superior Purchase Experience Larry Billingsley (714-944-7154) was fantastic to work with. He recognized what we were wanting and suggested an alternative that put the price of t Larry Billingsley (714-944-7154) was fantastic to work with. He recognized what we were wanting and suggested an alternative that put the price of the Jeep into our budget. He overcame the objection and made the decision to purchase from Frisco Chrysler the right choice for us. I would definitely buy from Larry again and highly recommend him to anyone searching for a Jeep, Chrysler or Dodge in north Texas. More

One of the Best Experiences I've Had! I was searching for a Dodge Challenger for quite some time. I wanted it with specific options, and I knew I would had to custom build it. I've been "b I was searching for a Dodge Challenger for quite some time. I wanted it with specific options, and I knew I would had to custom build it. I've been "bugging" them for quite some time, and they did everything in their power to help me decide. My Product Consultant was Caesar Garcia, and he did additional searches and research to help me choose every option. I had plans to buy the vehicle a month or so later, but they had an offer with an incentive at that time. As tempting as it was I had to wait. Yet, a month or so later one of their Finance Managers, Brad Atkinson, helped me build the car as Caesar was busy at that time with another customer. Then Larry Parks, New Vehicle Director, upheld the offer the best he could and we were just a few hundred dollars of the original offer that was given to me a month or so before. Finally, the financial documents were done by another Finance Manager, Paul Hernandez, which helped us understand the paperwork and was very courteous. Since buying the vehicle, I came back to the dealer once or twice with questions and even a flat, and they helped me out again. Fantastic service before, during and after the purchase. I would definitely recommend this dealer to anyone looking for a vehicle! More

Great experience I recently bought a car from here and had a really great experience with Drew Lippincott(2143642298). He was friendly and made the process easy. Overa I recently bought a car from here and had a really great experience with Drew Lippincott(2143642298). He was friendly and made the process easy. Overall the car buying process was smoothe and quick. More

Purchased Ram 1500 Lonestar from Manny! Manny Molina! What can I say about this guy other than....he's the best! I've been to tons of car dealerships and have had horrible encounters. Mann Manny Molina! What can I say about this guy other than....he's the best! I've been to tons of car dealerships and have had horrible encounters. Manny is the type of saleperson you want to do business with. He's kind, not overbearing, and very informative. He will work hard to get you the best deal possible. His communication skills are some of the best I've seen. As long as Manny is selling cars, I will always go to him. No questions asked. A+++++++ More

great experience although i didn't purchase a vehicle at the time i was just looking on the lot and was approached by a sales associate named josh scroggins who can be although i didn't purchase a vehicle at the time i was just looking on the lot and was approached by a sales associate named josh scroggins who can be reached at 972-302-7778 he was a great guy informed me on just the information i was looking for plus gave me other helpful information. i was impressed by how clean and full the lot was the customer service was great friendly courteous and didn't attack you trying to sell they asked all the right information to put you in the right vehicle. i would definitely recommend and will be returning to fresco chrysler dodge jeep ram More

Very Different Car Shopping Experience I was just starting my search for a new van and stopped by Frisco CDJR since it was close to my house. I had a unique situation in that I was going to I was just starting my search for a new van and stopped by Frisco CDJR since it was close to my house. I had a unique situation in that I was going to have the van converted for wheelchair access. Bruce Clark was my salesman and listened to my story and needs. He recommended a lower priced vehicle than the one I initially thought I wanted since it was basically going to be "gutted" for the conversion. That was shock #1. Shock #2 came after we had looked at several vans and went back to Bruce's office. I fully expected the hard sale but instead, Bruce pulled up conversion manufacturers on the internet and we watched a few YouTube videos on conversions. He didn't try to sell me anything that day as he knew I was just starting the research process. Bruce called me about a week later, the timeframe I had given him when I would know more, and we made an appointment to meet and further discuss my needs. I had done a lot of research in that week and knew my exact price point I wanted. Bruce and I took a test drive in the vehicle and I told him of my research and what I would pay for that van. We went back to the dealership, Bruce talked to his managers and came back with exactly the price I asked for. Furthermore, this dealership worked with me on some complicated, outside financing since I was needing to finance the van and conversion in one loan. I highly recommend Bruce Clark and this dealership!!! More

Excellent Experience Being a woman, I'm not always taken seriously by car dealerships. Frisco Chrysler and Drew L. treated me with respect and courtesy. Everyone I met t Being a woman, I'm not always taken seriously by car dealerships. Frisco Chrysler and Drew L. treated me with respect and courtesy. Everyone I met there was friendly and willing to help in anyway they could. From the beginning, my questions were answered and I was never pressured to buy immediately or pushed to look at other options. Drew was very accommodating and even allowed me to take the car for a few hours to get a good feel for it. I was able to schedule a time for my husband and I to come into the dealership to complete the sale and the whole process went smooth. We were presented with additional options at the time of financing but never was there any pressure to purchase these additional features. Everything from the beginning was up-front and service oriented. Thank you Drew for the exceptional experience. I would recommend the dealership to anyone looking to purchase a new or used car. More