Frisco Chrysler Dodge Jeep Ram

Quality work with excellent communication. We are notified periodically about our maintenance schedule and appreciate that. We are notified periodically about our maintenance schedule and appreciate that. More

Called to speak to Service and the rep wanted me to tell her everything and then she couldn’t answer my question. Wasted my time and then she claim there was no one in service that I could speak with and her everything and then she couldn’t answer my question. Wasted my time and then she claim there was no one in service that I could speak with and that someone would call me. I NEVER received that call so called back and got a gentleman that did help me. More

Brian and Hunter have been professional and helpful re: diagnosis for my wife’s 2021 Jeep Compass. They both understood my concern and were empathetic to providing a fair customer solution. I recommend b diagnosis for my wife’s 2021 Jeep Compass. They both understood my concern and were empathetic to providing a fair customer solution. I recommend both, Brian and Hunter, re: service related items. More

I had a great experience with Becky finding my new car! Very knowledgeable and patient. I have a broken toe so even climbed into the the 3rd row for me so I could see how much leg room there is. Couldn’t r Very knowledgeable and patient. I have a broken toe so even climbed into the the 3rd row for me so I could see how much leg room there is. Couldn’t recommend her more! More

Purchased new Jeep Wrangler from Bilal , our awesome salesman. We would highly recommend buying a new car from this dealership. salesman. We would highly recommend buying a new car from this dealership. More

Thanks Brian. Great job of keeping me informed and getting my truck back to me as quickly as possible. Great job of keeping me informed and getting my truck back to me as quickly as possible. More

From the minute we scheduled an appointment, the entire staff was attentive and professional. We received a personalized video message from Jo welcoming us. When we arrived at the dealership, we were greet staff was attentive and professional. We received a personalized video message from Jo welcoming us. When we arrived at the dealership, we were greeted at the door and directed to our salesperson Mike. He directed us to where all the goodies and restrooms were. The car we were interested in was already parked up front for us to test drive. We did our research before coming so we knew what the price. This was the only car that ticked all our boxes. It was such a smooth transaction. No haggling, no going back and forth. Once approved for financing, we met with Henry. He was quick and efficient, yet thorough. While handling all the paperwork, the car was getting detailed and delivered clean and shiny. All in, we were finished in less than 90 minutes. It was such a pleasant experience. Gorgeous building with a professional staff. Couldn't have asked for a better experience. Thank you all! Cheers! More

4 hours for oil change and rotation with appointment. Service going down. Been going for over 10 years. Service going down. Been going for over 10 years. More

I would NOT recommend buying a used car for them. 5 weeks after purchasing a used vehicle , the check engine light came on. Took it to a dealership closer to our home. There was a leak in the cool 5 weeks after purchasing a used vehicle , the check engine light came on. Took it to a dealership closer to our home. There was a leak in the coolant system. We were told that it looked like someone had probably known that there was a leak and just topped it off. We purchased a warranty which included a rental car when warranty work was being done. We continue to call Will( the salesman that sold us this car) He continues to say he will talk to his manager and call back. That never happens! We have tried to talk to the GM, sales manager, parts manager….. our calls go straight to voicemail. They refuse to call us back. 5 days now with no rental! This is just one of the many issues we have had with them. They forget to do the state inspection when we bought the car. Called us and didn’t mention that. Instead wanted us to come back over to the dealership to get a tank of gas and a wash . Finding out that they were just trying to not have to tell us that the inspection had not been done. This was about three weeks after we purchased the car. I can go on and on with other deceptive things they have done! I will never buy a car from them and will pass the word on to anyone that I know looking to purchase a vehicle! More