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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.4
2,157 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,157 reviews

March 01, 2024

Is was very good Looking forward to work again with the dealership I had a great experience More

by JH.BURGOSRIVERA
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback! Our team at Frisco Chrysler Dodge Jeep Ram is always ready to assist. Thank you for choosing us.

March 01, 2024

Jake has made himself very available and involved in getting Chrysler to do the right thing! More

by Fort Worth Frog
Recommend Dealer
Yes
Employees Worked With
Jake
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased that our team was able to assist satisfactorily. Your positive evaluation solidifies Frisco Chrysler Dodge Jeep Ram's customer service commitment. We appreciate you letting us know Jake did well.

February 29, 2024

Absolutely worst experience I have ever had when dealing with a dealership and would not recommend anyone to go here. Please save yourself a headache and go somewhere because once they have your money, goo More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Cameron
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Nick, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram and I'd appreciate the opportunity to speak with you about the level of communication you have received from our Sales Team. Please reach out to me directly at your earliest convenience. Best, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

Apr 13, 2024 -

Nick responded

Aaron, Thank you for the automated reply, It took months of calling every single day, 2-3 calls a day, just to finally get a call from a manager to basically tell me that you don't care because you already have my money. I finally fixed the issue myself and come to find out, all of this unnecessary time and trouble I have spent with this dealership (including the 3 service visits that solved absolutely nothing) just to find that the sensor was installed upside down. Once it was turned right side up, the problem fixed immediately. Just for more clarification, one of your "most qualified mechanics" was working on this and could not address the issue, yet here I am with extremely limited knowledge on cars and was able to fix it in about 1.5 hours. You had more than enough chances to make this right, but absolutely no one was willing to put in this kind of effort. If you would like to know more, feel.free to call me anytime as you know I am in your system. I would call you, but I already know how that works and not worth the time anymore.

Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hey Nick, Thank you for your candid feedback. I sincerely apologize for my staff dropping the ball. I completely understand the frustration on your end. If you would like, please shoot me an email. I would love to see if I can help assist you in any way possible. aaroncameron@greenwayauto.com I hope you have a great weekend. Sincerely, Aaron Cameron General Sales Manager

February 29, 2024

Quick repair that was done scheduled. Work is in and completed Battery replacement to resolve A light More

by shawk11111
Recommend Dealer
Yes
Employees Worked With
Gavin
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear that the quick battery replacement at Frisco Chrysler Dodge Jeep Ram met your needs. Thank you for sharing!

February 29, 2024

Davis is so kind and professional. He finds out best solution to my car with low cost. We truly appreciate him. More

by ma.fukunaga
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about the way our team handled your situation, offering a low-cost solution for your car. It's indeed crucial that professionalism and honesty are maintained when dealing with such issues. Thanks again from Frisco Chrysler Dodge Jeep Ram.

February 29, 2024

Rude customer service. Not friendly. Felt unwanted as a customer. Ignored. Contact with the employee was very difficult. Confused. More

by Dell
Recommend Dealer
No
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Dell, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. When given the opportunity, I would appreciate speaking with you about the level of customer service and communication you received from our team. Will you please reach out to me so we can discuss this further? Best regards, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

February 29, 2024

Excellent Excellent working with David, made us feel at ease, and he went out of his way to make sure we were satisfied More

by Mh3scoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David ?
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Your praise for the efforts of our team at Frisco Chrysler Dodge Jeep Ram is highly appreciated. It's great you felt comfortable and satisfied with us. Let's keep driving forward together!

February 29, 2024

Great. Followed Davis from McKinney. Has always been honest & fair and very responsive. As it's an older Jeep w/220K miles, all the major work necessary has More

by ds2tx
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your loyalty to our team member and Frisco Chrysler Dodge Jeep Ram. Good to know that the service for your older Jeep has lived up to expectations. Thank you for choosing us!

February 28, 2024

Fast service. Kept me updated frequently. Very good to work with all around. I'll recommend ?? More

by tdreinholds62
Recommend Dealer
Yes
Employees Worked With
Last name Pearce I think
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the kind words and are glad our team kept you well-informed. Frisco Chrysler Dodge Jeep Ram really values recommendations like yours, thank you.

February 28, 2024

Helpful without pushing and quick in processing the sell. Very helpful in looking at vehicles without being pushy. Additionally, the trade-in process was quick and easy as was the buying process. More

by latchison
Recommend Dealer
Yes
Employees Worked With
Davis Simms
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

That's great to hear! At Frisco Chrysler Dodge Jeep Ram, we prioritize efficiency and helpfulness in our trade-ins and buying process. Thank you for choosing us.

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