Frisco Chrysler Dodge Jeep Ram

Amazing customer service and helped us get everything we asked for in our trade and new purchase. Will definitely be back for all future purchases asked for in our trade and new purchase. Will definitely be back for all future purchases More

RUN FAR, FAR AWAY!!! I normally don’t post reviews, but felt absolutely compelled to share my traumatizing experience yesterday. DO NOT purchase anything from this dealership. This is the most unethical an felt absolutely compelled to share my traumatizing experience yesterday. DO NOT purchase anything from this dealership. This is the most unethical and unprofessional dealership I have ever visited. They will do whatever they can to take advantage of you, weather it be ripping you off on service or attempting to trade in/upgrade to a new vehicle. Brad Hietz, you sir are a disgrace. I truly feel sorry and ashamed for anyone who has had the unfortunate experience of doing business with you. After my experience yesterday, I will never purchase another Dodge, Jeep, Chrysler, Ram vehicle again. This experience was so foul believe it or not, myself as well as other witnesses have been forced to contact the BBB. More

Horrible customer service, i have called and sent request thru online chat requesting info on my warranty i purchased and almost two weeks later and 5 attempts to speak to someone still no luck. Will not be thru online chat requesting info on my warranty i purchased and almost two weeks later and 5 attempts to speak to someone still no luck. Will not be purchasing dodge ever again. More

First time in with my new Jeep Grand Cherokee. Cody provided great service for the required things and arranged for my road hazard coverage for some curb rash on a wheel. Sean took good care of me for provided great service for the required things and arranged for my road hazard coverage for some curb rash on a wheel. Sean took good care of me for the wheel fix. Overall, very positive experience with good communication. More

Great customer service from the moment I pulled into the Service Department to the time they handed my myself keys. I highly recommend Frisco Chrysler Dodge Jeep Ram. Service Department to the time they handed my myself keys. I highly recommend Frisco Chrysler Dodge Jeep Ram. More

They always takes care of us! We take all our vehicles here cause we know they are in good hands! Great customer service. Thank you! here cause we know they are in good hands! Great customer service. Thank you! More

I highly recommend this dealership. They’re very helpful, polite & professional. Nathan was very helpful throughout the entire process!! Thanks again for everything !! I love my new vehicle polite & professional. Nathan was very helpful throughout the entire process!! Thanks again for everything !! I love my new vehicle More

Robbie and Cody did an outstanding job. Both are true professionals. I will be back. Robbie get me posted every step of the way. Thanks, Mike professionals. I will be back. Robbie get me posted every step of the way. Thanks, Mike More

Great service right on time! I don’t have 25 words I want to say and you should remove this requirement. Still making me type to say and you should remove this requirement. Still making me type More

Disrespectful The service representative was polite at first. But he had misread the odometer number, so I asked him to double check. However, he treated me with a The service representative was polite at first. But he had misread the odometer number, so I asked him to double check. However, he treated me with an irreverent attitude, saying that I was wrong. I was very disappointed with his attitude. It changed completely from the first impression. Eventually he was bullish and showed me the odometer, which resulted in him admitting his misreading in front of me. After noticing his mistake, he did not apologize for his irreverent attitude towards me, only winked. I don't understand the meaning of his behavior. More