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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

4.4
2,160 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,160 reviews

March 20, 2024

Friendly environment as soon as I stepped through the doors Offered me water and asked if I knew what I was showing for and that his goal was to make sure he's was working for me More

by GOAT
Recommend Dealer
Yes
Employees Worked With
Luke Gaskin
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our friendly environment here at Frisco Chrysler Dodge Jeep Ram. We're glad our team met your needs and gave you a positive experience. Our goal is always to work for the customer's satisfaction.

March 20, 2024

The dealership is dog xxxx but Davis is an incredible service manager The sales team is so bad I wouldn't ever consider buying a car there, but Davis has always been exceptional and I don't hesitate to c More

by Chrisutah
Recommend Dealer
Yes
Employees Worked With
Davis
Apr 10, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for your positive feedback about our Service Department. Please feel free to reach out to us if you'd like to discuss your interactions with our Sales Team. We value your business and hope to continue providing excellent service to you in the future. Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

March 19, 2024

Ordered radio in January and received finally after almost 2 months.Said it would be here 1/28. While Jeep was getting radio installed it was damaged in service and is now in your body shop getting new More

by jeffmassie
Recommend Dealer
No
Mar 22, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact me at your earliest convenience? Robert Stickles Service Manager robertstickles@greenwayauto.com

March 18, 2024

Very knowledgeable, & friendly. Nice place to bring my working van in. My service advisor & technician are very knowledgeable & friendly. More

by artusa168
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Jul 14, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram to service your van. It's great to hear about the positive experiences with our team. We look forward to assisting you again.

March 18, 2024

I am a repeat customer he knew me took care of me told them what I wanted I was out in just over 2 hours. Great experience I'll see them next time when I trade in my Limited Ram 1500 Never had to go back More

by cmrjr
Recommend Dealer
Yes
Employees Worked With
Aaron Cameron, Aaron Cameron
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your loyalty to Frisco Chrysler Dodge Jeep Ram. It's great to hear that our team was able to efficiently support you with your Limited Ram 1500 needs. Thank you for sharing this positive experience and recognizing the regard we have for our valued customers like yourself.

March 18, 2024

Polite,prompt, informed. Davis was very polite prompt and informed about what I needed to have to be performed and it was done and I am satisfied with the work. More

by brett.d.wong
Recommend Dealer
Yes
Employees Worked With
Davis
Jul 14, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank glad to hear you were satisfied with the service provided by our team. We pride ourselves on keeping well-informed and efficient at Frisco Chrysler Dodge Jeep Ram. Thank you for your feedback!

March 17, 2024

Exceptional teamwork to provide an expedited multiple repair & maintenance experience Extremely knowledgeable & caring towards the expense of multiple repairs More

by Ed Fletcher
Recommend Dealer
Yes
Employees Worked With
Robert Stickles, service mgr. & Hunter Pierce advisor
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear about your experience with our team at Frisco Chrysler Dodge Jeep Ram. Understanding the financial implications of multiple repairs is important to us and we appreciate your acknowledgement of that. Thank you for sharing!

March 17, 2024

Waited 2 hours for an oil change. Was not updated during that time. Finally left after 2 hours with no oil change completed More

by jrw921
Recommend Dealer
No
Employees Worked With
Gaven
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello. Please know that we take your feedback seriously here at Frisco Chrysler Dodge Jeep Ram and I would appreciate the opportunity to connect with you and discuss your experience visiting our Service Department as well as the subsequent wait time for an oil change. Could you please email your preferred contact information to me? Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 16, 2024

It was great until it was time for me to pick up my car. I didn't hear from Ryan all day until I called to follow up. He was supposed to arrange for the shuttle to pick me up and they were an hour late. He More

by sam.strawn42
Recommend Dealer
No
Employees Worked With
Ryan Salinas
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to leave this review for us here at Frisco Chrysler Dodge Jeep Ram. We always aim for 100% customer satisfaction and I would like to discuss your feedback regarding the level of communication you received from our Service Team, as well as our shuttle and the pickup of your vehicle. Please email me with your preferred contact information. Robert Stickles Service Manager robertstickles@greenwayauto.com

March 16, 2024

Failed to complete service requested. Spent over $2000 on other service. Items did not even replace my windshield wipers. When I called for connection with service advisor was answered by More

by geoffreystickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would like to speak with you about the level of customer care you received from our Service Team. If you would, please email me your contact information so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

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