
Frisco Chrysler Dodge Jeep Ram
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,161 reviews
Everyone was very friendly and eager to help. I was very impressed with the efforts to make the experience a good one. I was very impressed with the efforts to make the experience a good one. More
The experience was excellent. Ryan called me when the found the problem as well as told me the cost his team did good work on my car Ryan called me when the found the problem as well as told me the cost his team did good work on my car More
For the second consecutive visit I have had a xxxx of a time with this service department. For the second consecutive time I've had poor communication & felt like I was forgotten about. This last visit I d time with this service department. For the second consecutive time I've had poor communication & felt like I was forgotten about. This last visit I dropped my truck off on 2/22 I started out with James Bohn. AFTER 2 WEEKS thank goodness Ryan Parish took over for my vehicle. If there is one positive experience it was Ryan. He's the only one who gave a xxxx about me & keeping me updated on a regular basis. Ryan deserves a 10 out of 10. I got my truck back on 3/11 thanks to Ryan & the service tech going above & beyond after the fact. With this being the second consecutive visit with major communication issues & the fact it took over 2 weeks for both visits & without loaners offered, I will not be coming back due to the lack of communication & length of service. If I was offered a loaner or rental I would consider coming back, but I'm afraid those are not options & not something I would like to test again. Again Ryan is awesome & you need about 20 Ryan's. More
Excellent communication, great customer service. Knowledgeable and very respectful of our time, had the problem fixed and went above & beyond in helping get the problem resolved. Overall fantastic s Knowledgeable and very respectful of our time, had the problem fixed and went above & beyond in helping get the problem resolved. Overall fantastic service. More
I arrived 15 minutes early and it took 20 minutes for someone to come out. After more than an hour, my vehicle hadn't moved. So I left. I was told an appointment was just to get my vehicle in line. I cou someone to come out. After more than an hour, my vehicle hadn't moved. So I left. I was told an appointment was just to get my vehicle in line. I could have skipped the appointment process and just showed up. Why schedule an appointment? Worse than a doctors office. More