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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.4
2,172 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,172 reviews

April 13, 2024

They went out of their way to find parts to repair my truck and kept me in the loop the whole time. More

by mtimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - service
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback. Our team at Frisco Chrysler Dodge Jeep Ram always strives to keep communication open during the repair process. We're glad we could assist with your truck needs.

April 12, 2024

Shady addons are said to be mandatory. Paint and interior and extra key fob added to loan. Was told "corporate" forced it Rude employees parking vehicles rude and inconsoderate. More

by ismaelpavia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Simms, Michael Black, Stephen Bruneau
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. I would like the chance to speak with you about the level of customer service you received from our Sales Team during your visit, as well as address the paint, interior, and extra key fob add-ons. Could you please reach out to me with your preferred method of contact so we can further discuss this? Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

April 12, 2024

Hunter was great. Communicated well. Service was timely and vehicle seems to be fixed. Thank you. More

by ou_fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter in Service
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. We take pride in our communication and timely service. Drop by if the need for vehicle assistance arises again.

April 12, 2024

Worst customer service ever, they don't communicate at all. don't answer calls, don't understand the situation. More

by Jumma asif
Workmanship
Service Time
Recommend Dealer
No
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Apr 16, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I appreciate you taking the time to share your review with us here at Frisco Chrysler Dodge Jeep Ram. When you have an opportunity, I would like the chance to speak with you about the level of customer service and communication you have received from our team. Please contact me directly at your convenience. Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

April 10, 2024

David was absolutely amazing! I originally went to grapevine Dodge and it was the worst experience I have ever dealt with but when I walked into Frisco Jeep, Dodge and met with Da More

by Cassidy_green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau, David Ogbe
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Apr 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your high praise for our team at Frisco Chrysler Dodge Jeep Ram. It's good to know we provided a seamless, stress-free experience. We're here any time you need us.

April 10, 2024

Tyler worked hard to get the parts and repairs done in a timely manner. Glad he’s my service writer. More

by billyboy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service department
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team's efforts met your expectations for timely parts and repair. At Frisco Chrysler Dodge Jeep Ram, we aim for promptness and quality. Thank you very much for sharing your experience.

April 10, 2024

Chris Mallas gave excellent service. Went through our service completely. Will directly ask for him at next service. More

by maricelaglozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malas
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your high rating and positive comments about our team member's outstanding service at Frisco Chrysler Dodge Jeep Ram. We're glad to hear the thoroughness of their work was notable. Thank you for choosing us as your automotive service provider.

April 10, 2024

I appreciated the quick service and great communication! Everything was taken care of and I’ll be back. More

by JEFF.BUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Sean C
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear our team at Frisco Chrysler Dodge Jeep Ram took care of everything quickly and effectively, with good communication. Your acknowledgment means a lot to us.

April 09, 2024

Chris Malhas assisted me with my Jeep Wrangler's service repair and he did an excellent job. The one thing that impressed me the most was his follow up after I picked up my Jeep. Chris contacted me several More

by Kirk K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team member made your Jeep Wrangler's service repair a smooth process. Here at Frisco Chrysler Dodge Jeep Ram, follow-up and ensuring things were done right are as important as the work itself. Thank you for your 5-star rating and valuable feedback.

April 09, 2024

Great help from Tyler, service was time efficient. Everyone was kind, will return again & refer friends More

by sabrina.27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler L
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're happy to hear about your satisfactory experience at Frisco Chrysler Dodge Jeep Ram. Our team strives for efficiency in service. Your referral means a lot to us, thank you.

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