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Frisco Chrysler Dodge Jeep Ram
Frisco, TX
1,481 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram
Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX.
Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer.
Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models.
We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,481 reviews
September 03, 2024
Overall the dealership is ok but there is always something that is off. After I called and made the appointment through their phone service, the service team didn’t have my appointment listed in the something that is off. After I called and made the appointment through their phone service, the service team didn’t have my appointment listed in their log when I arrived. That doesn’t instill confidence and puts the team on the ground in a scramble to adjust (which they did nicely). The automated service updates system leaves a lot to be desired and is more frustrating than anything. It gives you a status indicator but you can’t click to get any additional details. And their systems don’t seem to talk to each other. This past time I was notified by the automated system my car was ready and it actually wasn’t. My service advisor Gaven (who is great) was NOT notified though so he wasn’t able to catch it and I wasted a trip there. More
by H
Employees Worked With
Gaven (service) - great advisor
September 02, 2024
Great communication, and knowledgeable. Chris helped us when we called to discuss the issue with our truck, and then followed through with great communication when we came in to get out loo Chris helped us when we called to discuss the issue with our truck, and then followed through with great communication when we came in to get out looked at. More
by donna.l.edwards1
Verified CustomerEmployees Worked With
Chris from the service department.
September 01, 2024
Customer service is excellence my service advisor didn't impeccable job informing me if everything that was going on I could not have asked for better result impeccable job informing me if everything that was going on I could not have asked for better result More
by trevor.nichols67
Employees Worked With
Derrick Johnson
September 01, 2024
Took in for oil change. Had curtesy ride which was very pleasant. When vehicle was done, Gavin said he texted us but we never received anything. No phone, text or email lett Had curtesy ride which was very pleasant. When vehicle was done, Gavin said he texted us but we never received anything. No phone, text or email letting us know. Next day we texted Gavin. Tried calling with no answer and no call back from message we left. Called main office phone, sales answered. We left message with him and he said someone would call us back. Nobody did. Finally drove to dealer to see if vehicle was ready since we had plans to leave town with the service vehicle. Truck was finished and at no charge due to our inconvenience. More
by texas.grandpa51
Employees Worked With
Service dept
September 01, 2024
Outstanding, committed, knowledgeable and KIND! Attention to detail is second to none. One of a kind!! Attention to detail is second to none. One of a kind!! More
by sandra
