Friendship Chrysler Jeep Dodge

Fantastic place to buy I have been looking for the perfect car for a year and Marcus was always available to help me find it. He was patient and kind, not at all pushy, whic I have been looking for the perfect car for a year and Marcus was always available to help me find it. He was patient and kind, not at all pushy, which was refreshing. The whole atmosphere of the company was amazing and helpful. Best car buying experience I have ever had! More

We are no longer going to buy from Friendship Jeep UPDATE: 03/17/2017 WE ARE NO LONGER GOING TO BUY FROM FRIENDSHIP JEEP AND JESSICA BELLAMY. We reascend our previous review. It’s prudent for current a UPDATE: 03/17/2017 WE ARE NO LONGER GOING TO BUY FROM FRIENDSHIP JEEP AND JESSICA BELLAMY. We reascend our previous review. It’s prudent for current and previous customers to read this review as it is 100% honest, true and the last thing I wanted to do today. FriendshipCJD.com Friendship 2638 W State St. Bristol, TN 37620 - 423-764-0161 jbellamy@friendshipcdjbristol.motosnap.com 12/30/2016 Jessica Bellamy made a lot of money off of me, haggled, yelled at me once in front of other customers and staff. Kept me there all day so I couldn’t go to another dealer and then hid the details of the Jeep I traded in. They gave me “wholesale pricing" on the new Jeep because I wanted a "great deal" but then numbers and costs started to change once Dominic and I started talking. No fault to Dom. I’m a successful online business owner and took screenshots of my trade-in listing on their website (stock photo of a 2008 Sahara Gray color) of my traded in 2008 Forest Green Sahara Jeep. It’s all about business and better be extra careful. Professional salesman hungry to make a dollar at any expense while putting on a smile and pretty face. I don’t appreciate Jessica Bellamy’s passive aggressive tone (2nd incident 03/17/2017 via email) and condescending attitude toward. I certainly have a right to not choose their service department. Simple question asking her what type of recommended oil does the Jeep use but they want to hide that as well until after I made it a point customers certainly deserve to know what type of maintenance is necessary. I ask, isn’t it bad enough that Friendship corporate teaches sales agents to be aggressive money hungry mongers? Where are the morally good people? Gotta meet those sales quotas I suppose. After emailing Jess today to not contact me anymore (2nd request) she took it upon herself to reply to my email anyways. It was a blank reply email. Again, passive aggressive. I suppose she thinks she’s had the last word. We certainly will not be working together anymore and I would not recommend her as a sale agent to any of my friends or clients any longer. I may still use their service department but do I really feel comfortable with that either today? No I do not. My mind is made up. Disappointment and it’s all about capitalism so if you decide to buy from her better be extremely careful. My recommendation, print out an automobile you’ve found online from their competitors and tell them the price you want. If they cannot give you a straight answer in 5 minutes, walk away to the next dealer. Don’t let them keep you there in limbo with false hopes. Common sales tactic. After the purchase on 12/30/2016 I even gave Jessica a direct link to their competitors in Johnson City to show her that I did indeed find a lower price (4K less or more) so they could keep up with their competitors. In hindsight I shouldn't have done that. The Rubicon itself is top-of-the-line and an excellent vehicle. Great radio system, user-friendly navigation. I've taken it off road and really pushed the limits. Even scared my own mother at one point. :-) The Rubicon will sway in the wind and it will make you feel nervous. All the amenities, leather heated seats are wonderful. Just turn on the sway bar or lock the axles when going off road. 12 month SIRUS XM package is great! Protective coating from service department is a must and definitely worth purchasing!!! Literally there are no scratches on the paint surface of the vehicle. "THE BELOW RATING AND REVIEW IS NO LONGER ACCURATE" ORIGINAL REVIEW: ”Simply the BEST BUYING EXPERIENCE WE'VE EVER HAD! Jessica was perfect in every way. She was knowledgeable about the vehicle, courteous, kind, patient and fair. Friendship Jeep in Bristol TN made our purchasing experience fun! How many times can someone say that? Dominic in financing was great to work with as well! If you're looking for a trade in or buying use or new vehicle, we strongly recommend these guys! What a great pleasure!! Sincerely, Steven and Elizabeth Taylor" More

Horrible I bought a car with extended warranty. It was in the shop at least every two weeks. They helped a little then were done. Told me it was fine. It had I bought a car with extended warranty. It was in the shop at least every two weeks. They helped a little then were done. Told me it was fine. It had a broken sway bar. It had a bad bearing among other things. They wanted me to trade it back for less than other dealers. Talked down to me like I was a child. They care nothing about their customer. They just want money. More