Friendship Chrysler Jeep Dodge
Bristol, TN
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After contacting dealer about a 2021 5500 and asking about the lifetime powertrain warranty as stated in the description, they said it was a misprint and to read the fine print at the bottom of the page about the lifetime powertrain warranty as stated in the description, they said it was a misprint and to read the fine print at the bottom of the page, I call it false advertising, way to lure people in guys, took my business elsewhere, and also I see they haven't changed it so buyer or looker beware! More
This dealership wouldn’t work with us to get a payment in an affordable range and that is the best part of this review. The business office wouldn’t accept a pre qualification from my credit union. I did t an affordable range and that is the best part of this review. The business office wouldn’t accept a pre qualification from my credit union. I did that to make sure I could qualify for the purchase. To make the deal they forced me to run my credit again, financed with the same credit union so they could get bonuses from that credit union. Of course they tried to tell me that wasn’t two hard pulls on my credit which it is. Then they gave me more false information about my credit union’s gap insurance. They gave me a price higher than I had been quoted. They then told me the credit union wouldn’t pay the full loan amount Iran accident occutrred in the first few months of ownership. This is totally false so they sold me something “better” at another four hundred dollar plus gain for the business office. Now, after five weeks since a requested cancellation of the gap insurance it still isn’t done. I wouldn’t recommend this dealership to anyone. If you go be especially careful in the business office part of the process. More
Great Knowledgeable and friendly sales staff. Clean and inviting showroom with a good selection of cars to pick from and the lifetime warranty really seale Knowledgeable and friendly sales staff. Clean and inviting showroom with a good selection of cars to pick from and the lifetime warranty really sealed the deal for me. More
Excellent Experience I was there for 3 month service on my Jeep. I was in and out within the hour. Great area to wait and relax in with free coffee and bottled water. I was there for 3 month service on my Jeep. I was in and out within the hour. Great area to wait and relax in with free coffee and bottled water. Everyone there is very friendly and helpful, More
Used Car Purchase Everyone seemed friendly and upfront and honest. Nice facility. Only thing I would work on is the lengthy process for financing. Enjoyed workin Everyone seemed friendly and upfront and honest. Nice facility. Only thing I would work on is the lengthy process for financing. Enjoyed working with Cody. More
Excellent Experience Again! This is the 3rd vehicle that I have purchased from Friendship in the last 4 years and have had an excellent experience each time. Jessica Bellamy has This is the 3rd vehicle that I have purchased from Friendship in the last 4 years and have had an excellent experience each time. Jessica Bellamy has sold me the last 2 and that speaks volumes. Usually the salesperson I have dealt with at other dealerships is no longer there. When someone stays it is a good sign that this is a quality establishment. From the salesperson, to the sales manager, and the finance manager everything was a great experience. I will be back to buy in the future. More
Friendly and knowledgeable staff!! Would definitely do business with them again! Jessica B was a great to work with! She answered every question we asked!! business with them again! Jessica B was a great to work with! She answered every question we asked!! More
An outstanding experience It was a pleasure doing business with this dealership. The professionalism and method of doing business was exceptional. I would not hesitate to rec It was a pleasure doing business with this dealership. The professionalism and method of doing business was exceptional. I would not hesitate to recommend this dealership to anyone. More