Friendship Chrysler Jeep Dodge
Bristol, TN
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When I arrived the car I went to look at was sitting out front Zach was very helpful and helped me get the deal I wanted. I had a good experience and I am happy with my car. front Zach was very helpful and helped me get the deal I wanted. I had a good experience and I am happy with my car. More
Easiest, smoothest car buying experience I’ve ever had. I contacted Rick Smith about a truck I was interested in and he took all my information and got me the payment I wanted and got me in the truck in 2 I contacted Rick Smith about a truck I was interested in and he took all my information and got me the payment I wanted and got me in the truck in 2 days. Amazing experience. Thanks Rick Smith! Call and ask for Rick for an easy car-shopping experiencez More
I recently contacted Friendship CDJR for a out the door Quote on a used 2022 F350 Truck, they came back with a Quote about 16000 over KBB book value and The MSRP for a new almost Identical truck is about 1 Quote on a used 2022 F350 Truck, they came back with a Quote about 16000 over KBB book value and The MSRP for a new almost Identical truck is about 18000 under what they Quoted. this Dealer is apparently price Gouging customers. I was told from a current Sales person they were marking up every vehicle at least 10,000 above market value. if you are in the market for a Vehicle do the research before hand. I would avoid any of the Friendship Dealer ships they are taking advantage of Customers that are trying to find a Fair deal. The General Manager talked to me like I didn't know what I was talking about when it came down to Values and Pricing. Avoid at all cost! More
Beware at all costs. Bait and switch dealer and GM abrasive. Will never buy again from them and saving people headache by sharing experiences. abrasive. Will never buy again from them and saving people headache by sharing experiences. More
Buyer beware!!Friendship Chrysler likes to bring people Buyer beware!! Friendship Chrysler likes to bring people in on phony sales prices then charge them for thousands of dollars of add-ons that the buyer Buyer beware!! Friendship Chrysler likes to bring people in on phony sales prices then charge them for thousands of dollars of add-ons that the buyer has no ability to decline. As an example, $599 for wheel locks, that would cost $10 at most. Charging for paint protection that can be had for 1/10th what they charge, even charging for putting air into the tires. This dealership is like the low end jewelry stores that mark up prices in order to have a sale. Please do your homework, and watch the numbers closely, as they don't disclose this information until its time to sign the contract. I was told this is intentionally their business model. When I asked for confirmation that they are intentionally leaving information out of conversation sand emails, this was confirmed. More
I tried for 2 days to get someone to call me as I wanted to purchase a new Jeep that was on their website. When someone finally returned my calls they said they would get with me by the end of the day. Ne to purchase a new Jeep that was on their website. When someone finally returned my calls they said they would get with me by the end of the day. Never heard back, had to spend another day only to find out that salesperson was no longer there a day later. Spent 8 hours trying to give all the info to the new salesperson they gave me only to finally be told that someone is in finance right now with that Jeep and could they sell me something else they had in stock. Horrible service. Glad I didn't buy from here. More
Poor customer service after the sale. We are having a problem towing our 2021 JGC behind our RV. Follow all instruction in the owners manual but yet their was an issue. In all fairness, I will hold off problem towing our 2021 JGC behind our RV. Follow all instruction in the owners manual but yet their was an issue. In all fairness, I will hold off on the remainder of my review until Friendship is done with their investigation. But to date, it's looking like a 1 star at best. Update to follow🤔 UPDATE: Just what I was expecting, no contact from frendship. Didn't call me to offer any assistance. Didn't follow up on my issue at all, nothing. Stay away from this dealer. More