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Friendly Honda

Poughkeepsie, NY

4.9
1,011 Reviews

1143 Dutchess Turnpike

Poughkeepsie, NY

12603

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1,011 Reviews of Friendly Honda

June 15, 2015

Very pleasant and helpful Friendly Honda is very pleasant dealership to purchase a vehicle from. The sale associate was very helpful and courteous to my needs in this purchase More

by caurbin21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Schweizer
Jun 15, 2015 -

Friendly Honda responded

Congratulations on the purchase of your new vehicle and thank you for taking the time to tell us about your experience at Friendly Honda. We value our customer’s comments and strive to make every experience a positive one. We look forward to serving you again and please feel free to contact us at any time with any questions or concerns you may have. Again, thank you for choosing us and for becoming part of our Friendly Family!

June 12, 2015

Pretentious and Condescending We have been going to Friendly Honda for many, many years and have typically not had many problems. However, over the last couple of visits the servic More

by MM123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Libutti, Kenny Seiferheld, Paul Hoffman
Jun 29, 2015 -

Friendly Honda responded

We've taken your comments very seriously and our General Manager, Ed Kelley, will be contacting you to discuss further. We sincerely apologize that you had an unpleasant experience and hope you will give us the opportunity to have you think differently about Friendly Honda. We realize we can't change what has happened, but we can learn from this and prevent this from happening again in the future. We value you as our customer and would like this opportunity to hopefully change your opinion of our dealership. Sincerely, Grace Zarrilli Director of Administration 845-454-2400 Ext. 185

June 10, 2015

Pleasant car-purchasing experience. I gave Friendly Honda the five star rating because purchasing a car with them is always a hassle-free and pleasant experience. We have been purchasing More

by CathyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall, Ron Alexander
Jun 10, 2015 -

Friendly Honda responded

Hi Cathy, Thank you for being a loyal Friendly Honda customer and sharing your experience. We look forward to serving you again in the future.

June 06, 2015

Great service! I went in to check out the Honda Fit and walked out with a purchase agreement. My salesman Chaz Goodman was so easy to work and truly cared about me a More

by Jenb414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Goodman
Jun 08, 2015 -

Friendly Honda responded

Thank you for taking the time to recognize our salesman, Chaz, and choosing Friendly Honda! Enjoy your new Fit and feel free to contact us at any time. You're now part of our Friendly Family!

June 06, 2015

Best dealership around We have been dealing with Friendly Honda for about 5 years now and are always impressed by the high standard of service we receive from them.. Whether More

by Desi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Sterling also Linda in financial, Colin O'Brien
Jun 08, 2015 -

Friendly Honda responded

Thank you for choosing us and putting your trust in us. Friendly Honda is committed to 100% customer satisfaction and strives to make every experience a "Friendly" one. Thank you for being a loyal Friendly Honda customers and part of our Friendly Family and sharing your experience!

June 06, 2015

Had service done a few times including recall Very good service department they come and tell you what you need very quick service thank-you and there prices are very reasonable should give free w More

by 98honda51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Clark
Jun 08, 2015 -

Friendly Honda responded

We're happy to hear about your positive experience with our Service Dept. Also, for a "Free Car Wash", we'll be happy to accommodate you. Please ask your service advisor the next time you visit. Thank you for being a loyal Friendly Honda customer!

June 01, 2015

Spectacular! We were willing to travel 2 hours to get our used vehicle at Friendly Honda! We couldn't be happier with them and they are at the top of our list whe More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Sterling
Jun 01, 2015 -

Friendly Honda responded

To our Happy Customer, We "thank you" for making the drive and putting us at the top of your list...we couldn't be happier to hear such great feedback! Thank you for becoming a Friendly Honda customer and part of our Friendly Family!

May 27, 2015

Good service at Friendly Honda. I leased a 2015 Honda civic LX on May 21st. Michael Grazioso was very kind and considerate and gave me a good deal. I was very satisfied on the way I More

by catwoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hoffman, Michael Grazioso, Gino Mastro
May 28, 2015 -

Friendly Honda responded

Hi Susan, Thank you for your recommendation and recognizing our friendly staff. We look forward to serving you in the future!

May 17, 2015

Bought an s2000 still after all this time and all the phone calls emails and there lack of response just proves that this dealership is horrible lying nasty people. R More

by S2kraxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Heron, Tom Pratt
May 21, 2015 -

S2kraxy responded

I have been in contact with Tom Pratt and he seems to be very sincere in making the situation rite. As of know I am pleased with the conversation we had and the plan for fixing the car.

May 16, 2015

Love At First Sight! A low-pressure, insightful presentation provided me with useful information, but what sold me was the car itself, and the reasonable price. One test More

by Robert James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Buccione
May 18, 2015 -

Friendly Honda responded

Thank you so much for sharing this excellent review! We love hearing great reviews like this and we're so happy that "Booch" was able to help you out! Enjoy your Odyssey!

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