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Fretz RV

Souderton, PA

4.6
414 Reviews

3479 Bethlehem Pike

Souderton, PA

18964

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414 Reviews of Fretz RV

June 17, 2020

Pete P. Knows RV’s and I highly recommend him for your RV sales rep. He is knowledgable, wise and kind. He’s also willing to go the extra mile. The Sales manager, service manager and finance folks were great More

by Joy
Recommend Dealer
Yes
Employees Worked With
Pete Polloni, Gary Geib, Brian Strampel
May 29, 2020

Nothing like buying a car. Zero stress sales and Service for two years. We'd "shopped" for @ 10 years, gone to shows etc. but didn't even know someone with a 30+ ft camper. We finally pulled the trigger on More

by tonyfal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cain
May 22, 2020

Very pleasant to work with. Showed us multiple units on a busy Saturday. Explained all the features and extras in the units. Financing was no problem. A great experience all the way around More

by firedog3212
Recommend Dealer
Yes
Employees Worked With
Pete Polloni, Gary Geib
April 27, 2020

Rental Deposit I had made plans to rent an RV Memorial Day Weekend. I canceled due to COV19. The charged me a cancellation fee. I know it is their right. However, I More

by shaffercfp
Customer Service
Recommend Dealer
No
Employees Worked With
Pete in Rentals
April 17, 2020

Just had my 2020 Jayco 24B delivered by Fretz RV. Great group of people. Pete C and Vikki were really helpful. Would highly recommend. GH More

by Glenn
Recommend Dealer
Yes
Employees Worked With
Vikki, Pete C great to work with!!, Brian Strampel
March 15, 2020

This was a great experience. I was approved over the phone within minutes. Everything went smoothly with great financing. I would definitely recommend Fretz RV. More

by angelbelle61
Recommend Dealer
Yes
Employees Worked With
Rick Hand, Harris Walters
March 15, 2020

Very good service, fast and fair .Knowledge of models Very good service, fast and fair . Knowledge of models . Loan department very quick , Camper is right for our needs . Environment friendly and cl More

by Dzlocki
Recommend Dealer
Yes
Employees Worked With
Mike Myers
March 08, 2020

Just purchase a 2015 Tiffin motorhome and could not be more pleased. A big thank you to Harris, Allen, Brian and the rest of the crew. We’ve bought from other dealers and would recommend anyone interest More

by Jim T
Recommend Dealer
Yes
Employees Worked With
Brian Strampel, Harris Walters, Allen Lusby
March 04, 2020

Poor experience with 2013 Mercedes purchase 2013 Mercedes 3500 conversion -- Purchase 02/2020 I understood that this van was a consignment sale, but I was under the impression from the beginnin More

by JEFF Q
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Fasci, Pete Polloni
Mar 05, 2020 -

Fretz RV responded

Jeff, I'm sorry to hear you are not happy with your purchase. With a consignment vehicle sale, we are only a broker. We DO NOT check the operation of the appliances. We DO perform a safety check on the LP gas system as well as the Pennsylvania safety inspection (tire condition and tread depth, brake pad wear, turn signals, etc.) so we know the vehicle is safe to operate. In respect to consignment sales, it is similar to a "newspaper ad", but we still perform the safety checks that you would likely NOT get with a private party sale. The used vehicles we own (unless they are older than 10 years or have known / disclosed issues) go through a complete systems check, appliance check, water and LP systems check, etc. Anything we find regarding the operation would be repaired. However, on a vehicle we don't own, we can not authorize the repairs. I hope that helps explain.

Mar 11, 2020 -

JEFF Q responded

In Response: Spoke to PENDOT in Harrisburg. The gentleman I spoke to was kind enough to forward me the PA PUB-45 (Vehicle Equipment and Inspection Regulations). Page 17 regarding "Certificate of Inspection" (or the inspection sticker as it is known) and Page 59 Section 7 (Wheels on opposing axles to be removed) were both interesting reading. He also sent me another article dealing with requirements for temporary tags which states: "Verification that the car has been safety inspected and emission inspected". Lastly he gave me the phone number for the PA State Troopers Barracks. Both he and the State Trooper agreed on two things: 1) "No Certificate of Inspection (the sticker) on windshield, No inspection performed 2) "No temporary tag can be issued on a non-inspected vehicle To my credit, I have both, an un-inspected vehicle with a 60 day temporary tag. To bad you chose to go to great lengths to explain what you think you do vs. simply apologizing for what you did not. My final advice for someone buying a "consignment" from Fretz Inc. - "It Is, As Is, Where Is" and make sure it has a sticker before it leaves the lot.

February 19, 2020

We found Fretz RV to be an excellent dealer that is staffed with knowledgeable and honest long term employees. Great communications and service during purchase. More

by Chuck Snyder
Recommend Dealer
Yes
Employees Worked With
Eric was great in providing advice in store., Eric Fasci, Rick Hand
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