Fretz RV
Souderton, PA
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414 Reviews of Fretz RV
Saved the day. I had a very bad experience with a dealer in Ocala Florida when trying to purchase a new Jayco Precept Motorhome. Fritz came to the rescue with my new I had a very bad experience with a dealer in Ocala Florida when trying to purchase a new Jayco Precept Motorhome. Fritz came to the rescue with my new motor home and gave the best price out there. When my wife and I arrived to pick it up we were give the whole day to spend with a master tec to go over everything in the coach. The motor home was clean and in great condition, what you would expect from a new unit. Even with all the snow the unit was kept inside. Only when we were comfortable with all the equipment and satisfied that everything was in working order did we sign the paperwork and drive away. I would definitely recommend this dealership. More
A Total Pleasure Dealing with the Fretz RV Personnel We came into the dealership and had the pleasure of meeting Bob Spack who showed such total professionalism with our interest in the purchase of a use We came into the dealership and had the pleasure of meeting Bob Spack who showed such total professionalism with our interest in the purchase of a used Class A coach. What we were really impressed with, is that he did not have to run to the "Ivory Tower" with the transaction. All paperwork was presented to us at his desk without the need of some Sales Manager approving the transaction. We have had, in the past, other salespeople who had to constantly go to the "Ivory Tower" for permission to handle the transaction. We were so impressed by his warmth and caring for the customer, that we didn't even question anything with regard to the sale. We will definitely return to Fretz RV should the need arise. Sincerely, Lisa and Hank Ashworth More
Excellent Service!! I've never had such a wonderful experience with an RV dealer. No pushy sales people, no pressure, just good people doing a great job. I will definite I've never had such a wonderful experience with an RV dealer. No pushy sales people, no pressure, just good people doing a great job. I will definitely go to Fretz for all my RV needs in the future. More
New to the RV scene Having never owned an RV before we were very fortunate to have Luke Wilson help us along the road to the in's and out's of ownership. He was very inf Having never owned an RV before we were very fortunate to have Luke Wilson help us along the road to the in's and out's of ownership. He was very informative and patient and we had a very pleasurable experience. I would recommend Fretz to anyone interested in purchasing an RV. Sincerely, Carolyn Koehler, Stroudsburg, Pa. More
Roadtrek Agile SS purchase Third motor home purchase from Fretz RV over a 17 year period. Excellent sales team, great service keeps us coming back. Although we relocated to NC Third motor home purchase from Fretz RV over a 17 year period. Excellent sales team, great service keeps us coming back. Although we relocated to NC 3 years ago, we contacted Fretz via their website when were wanted to purchase a new rig. Response received within 2 hours (via telephone). We drove to PA to test drive several RV's (1,000 miles RT). Sales devoted 5 hours of time to answering our questions. Negotiations were straightforward and fair. Deal was consummated via telephone. We returned to PA with our trade in and drove out today in our new Roadtrek. We have two Roadtrek dealers in NC, but neither had any inventory. We decided that we would do business with Fretz as they have always taken good care of us (sales & service). Highly recommend the dealership. More
A very pleasant experience They picked me up and helped with a few minor things and it was a very pleasant experience all around !would come back again. Came from Florida to Pen They picked me up and helped with a few minor things and it was a very pleasant experience all around !would come back again. Came from Florida to Penna for this deal. More
Nice trade in for a great RV Fretz's staff, particularly, Mike, Pete and Brian were great to work with and gave us just what we wanted. We look forward to many wonderful experien Fretz's staff, particularly, Mike, Pete and Brian were great to work with and gave us just what we wanted. We look forward to many wonderful experiences with our Pleasure Way RV. Thanks, John and Janet Erb More
Recent Motorhome purchase I recently purchased a used Jayco Greyhawk Class C from Fretz. The transaction was done almost entirely online. Bob Spack and Eric Fasci were both t I recently purchased a used Jayco Greyhawk Class C from Fretz. The transaction was done almost entirely online. Bob Spack and Eric Fasci were both tremendously helpful and responsive, answering all my questions promptly and courteously. The purchase and delivery were handled professionally and everything went smoothly. I couldn't be more pleased and look forward to enjoying my "new" motorhome! More
Great experience! We had a great experience at Fretz. Luke was a great salesman! They took the time to go over everything and answer any questions we had. We had a great experience at Fretz. Luke was a great salesman! They took the time to go over everything and answer any questions we had. More
Everything great, except for rushed PDI Working with Fretz RV was a real pleasure, from the RV Show at Harrisburg, where we put our down-payment in, to delivery. Especially noteworthy was t Working with Fretz RV was a real pleasure, from the RV Show at Harrisburg, where we put our down-payment in, to delivery. Especially noteworthy was the extra effort that Brian, in the Business Office made, to get absolutely all of the paperwork done well in advance, for my out-of-state credit union and insurance company. The ONLY negative was the rushed PDI. We only had about 90 minutes to learn everything. The person giving the PDI even said that the purpose was to give the buyer enough info to get the unit home. Anything else we could read-up on. This Fifth Wheel is FAR to complicated a piece of equipment for that, and frankly, since the JAYCO manual is too generically directed, it's useless in figuring the trailer out. Fortunately, I've been able to ask questions, and get answers from the fellow Jayco owners on the Jayco Owners Forum. Without them, I'd be lost! More