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Fretz RV
Souderton, PA
414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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414 Reviews of Fretz RV
March 27, 2016
Excellent Class B We received excellent support from Rick Hand and the financial expert at Fretz. We purchased a Class B Pleasure Way. So far, it has worked out really We received excellent support from Rick Hand and the financial expert at Fretz. We purchased a Class B Pleasure Way. So far, it has worked out really well. More
by Hiker
Employees Worked With
Rick Hand, Brian Strampel
March 26, 2016
Great expereinnce Fretzrv has a great selection of rvs,great sales people,thanks Rick hand.also thanks for a great experience in getting us good financing by brianstram Fretzrv has a great selection of rvs,great sales people,thanks Rick hand.also thanks for a great experience in getting us good financing by brianstrampel ,thanks again More
by Camping grampa
Employees Worked With
Rick Hand, Brian Strampel
March 24, 2016
Fabulous Great service. Friendly staff. Accommodating. I would highly recommend. My daughter and son-in-law have also purchased from Fretz. Our second RV and l Great service. Friendly staff. Accommodating. I would highly recommend. My daughter and son-in-law have also purchased from Fretz. Our second RV and looking forward to a great camping season with our new Jayco Eagle! More
by CampfireCamper
Employees Worked With
Bob Spack, Brian Strampel
March 21, 2016
Excellent!!!! This is the 4th travel trailer we have purchased from Fretz Rv in 6 years , each and every time we were treated so so well! I really couldn't imagine This is the 4th travel trailer we have purchased from Fretz Rv in 6 years , each and every time we were treated so so well! I really couldn't imagine purchasing an Rv anywhere else, they are a class act even their service department is one of the best I've ever been to. If you are in the market the only place you should do business with is Fretz! Thank you to my salesman Bob Spack, the finance manager Bill and the owner Steve we very much appreciate your time and attention! More
by Rlane69
Employees Worked With
Bob Spack, Brian Strampel
March 20, 2016
Best Place to Buy an RV We drove 5 hours to do business with you. It was the best decision we've made when purchasing a camper. Pete and Brian were a breeze to deal with. We drove 5 hours to do business with you. It was the best decision we've made when purchasing a camper. Pete and Brian were a breeze to deal with. They answered all our questions and took care of everything making the transaction as easy as possible for us. We were able to trade in our old camper and take the new one home the same day savings us money and time. The quality of the camper we bought was superior, many of our family and friends think it's like brand new even though it's 5 years old. Many have commented that it was worth the 255 mile trip to get such a great deal on a great camper. Thanks for working with us on such short notice. Steve and Diana Wetmore More
by steven m wetmore
Employees Worked With
Pete Polloni, Brian Strampel
March 19, 2016
Reputable and Friendly No arm twisting. Answered all our questions. Very responsive and accommodating. Would definitely recommend to others. The staff was very friendly No arm twisting. Answered all our questions. Very responsive and accommodating. Would definitely recommend to others. The staff was very friendly and made sure we were being helped. Definitely a better experience than buying a car!! More
by Larson17
Employees Worked With
Bob Spack
March 18, 2016
First RV pruchesed We were met by Luke Wilson right away when we entered the show room. We told him we were looking for a used 24 foot RV. He found one that had been tra We were met by Luke Wilson right away when we entered the show room. We told him we were looking for a used 24 foot RV. He found one that had been traded in the previous day. It had not been listed yet Luke made sure we understood the workings of the RV features. We ended up buying it. Luke made sure that all of the items that need to be taken care of was taken care of by the time we finalized the paper work with Brian Strampel and picked up the unit. Luke was outstanding in working with us at every stage of the looking, evaluating and choosing the RV for us. More
by dugan77
Employees Worked With
Luke Wilson, Gary Geib, Brian Strampel
March 17, 2016
Pleasant experience! The people there are very nice and not pushy. Happy with the whole process of purchasing and delivery. I would highly recommend this place if your cam The people there are very nice and not pushy. Happy with the whole process of purchasing and delivery. I would highly recommend this place if your camper shopping! More
by Janet123
Employees Worked With
Mike Myers, Brian Strampel
March 17, 2016
Great products; outstanding people. We had a great experience with our recent purchase. Pete was exceptionally knowledgeable, cordial, and moved the process along at a pace that was perf We had a great experience with our recent purchase. Pete was exceptionally knowledgeable, cordial, and moved the process along at a pace that was perfect for us. Brian was equally knowledgeable and professional handling the finance end of the deal. With the bar set high, we are anticipating the same level of satisfaction when we return for service.. Overall we were impressed with Fretz! More
by Gfair612
Employees Worked With
Pete Polloni, John Andaloro, Gary Geib, Brian Strampel
February 22, 2016
great service on used unit purchase I drove a long way to trade in my 28' motor home on a 20' RoadTrek plus a travel trailer. I was unable to commit to buying them sight unseen, so when I drove a long way to trade in my 28' motor home on a 20' RoadTrek plus a travel trailer. I was unable to commit to buying them sight unseen, so when I got there neither vehicle had been prepped. Nevertheless, even though both vehicles were 'as-is' deals, they did a great job getting everything checked out, discussed with me, and many items corrected. They took a run at getting the generator to start even though we'd made the deal with me knowing it wasn't working at the time. They got lights working, a new electrical connection for the tow, got all the appliances working & showed me how, etc. I didn't want to invest in an upgraded hitch, but they talked me into it & cut me a nice deal on a used kit, and installed it free (and going down the road, I figured out they were right to convince me). Because of the multiple units swap and my out-of-state situation the financing piece was tricky too, but they worked with my bank back home & figured out how to make it work. Then after I'd driven away and discovered something else not working (remember this was an as-is deal), they let me bring it back, got me immediately into the service rotation, and fixed it. Great customer service, very pleased. More
by DAM
Employees Worked With
Al Papa, Eric GM, Jamie in Service & several service guys, Brian Strampel in finance, Eric Fasci, Al Papa, Brian Strampel
