Fretz RV
Souderton, PA
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414 Reviews of Fretz RV
Well pleased Everyone we met were so friendly and helpful. Al Papa was great with the sale of our RV and arranged for a hitch installation on my truck. Brian Str Everyone we met were so friendly and helpful. Al Papa was great with the sale of our RV and arranged for a hitch installation on my truck. Brian Strampel arranged financing with ease and humor. More
Very Professional, Laid back, and not Pushy! This was my wife's and my first time shopping for a trailer and purchasing one. Rick was very knowledgeable and very helping/willing to take the time This was my wife's and my first time shopping for a trailer and purchasing one. Rick was very knowledgeable and very helping/willing to take the time to explain everything. Two things that really stood out to me through this whole experience. First, He was not pushy like most salesmen that are just trying to make a buck/commission. That goes a long way, easily when you are just looking and trying to think through the whole process. Secondly, everyone, especially Rick, have such a warm and welcoming attitude from the minute you walk in, all the way to leaving the lot with a trailer. This really makes the whole experience worth it. At the end, they want to make sure you understand everything and are willing to walk you through the entire trailer and explain it. It was a wonderful experience and I would definitely recommend shopping here if you are looking for a new or used trailer. More
Easy and professional staff willing to go the extra mile! The staff, sales and service folks we met the past two Saturdays at Fretz have been exceptional. From working with us to establish a fair trade value The staff, sales and service folks we met the past two Saturdays at Fretz have been exceptional. From working with us to establish a fair trade value for our 2009 rig to helping get the financing terms of the 2015 model we chose to be within our payment budget. Rick Hand was exceptional to deal with in sales from the first phone call I made to inquire about their inventory. He returned every call left for him and was on top of every detail. The service department has been helpful and has made commitments to replace a warranty part after the sale. More
My first RV When I decided to buy a Jayco Jay Flight SLX145RB I feel fortunate to have gone to a reliable dealer. I understand it is winter but I contacted a few When I decided to buy a Jayco Jay Flight SLX145RB I feel fortunate to have gone to a reliable dealer. I understand it is winter but I contacted a few dealers in my state that took just too long to get back to me. Fretz was not one in fact I contacted them directly and got a direct response immediately from Rick Hand who made the whole process go smoothly. I would recommend Fretz RV to anyone they have been in business for 70 years for doing something right! More
Outstanding Experience Excellent customer service, from very knowledgeable staff! It was refreshing to be shown what I was interested in, but NOT pressured to buy anything! Excellent customer service, from very knowledgeable staff! It was refreshing to be shown what I was interested in, but NOT pressured to buy anything! Excellent selection and I decided to trade up to a newer, bigger Class A. Sales Manager gave me a very fair trade value and obtained an excellent loan rate for my new rig! Staff did an excellent job prepping my new (used) rig and did a great job showing me all the bells and whistles. Thank you Fretz for an outstanding experience!! More
Equipment Upgrade I chose Fretz RV because it is a Roadtrek dealer with an excellent reputation and we were not disappointed. We do not have a problem in making the 3-h I chose Fretz RV because it is a Roadtrek dealer with an excellent reputation and we were not disappointed. We do not have a problem in making the 3-hour trip to this dealer. More
This is our 2nd trailer from Fretz, and we were happy. Al Papa found us the perfect trailer. WE wern,t even looking to buy, but we did. So we picked it up today. Our friends love it and can,t believe we go Al Papa found us the perfect trailer. WE wern,t even looking to buy, but we did. So we picked it up today. Our friends love it and can,t believe we got such a good deal. Al is a unique guy, we like to haggle with him. So, good job Al, we will. Send our friends. Judy and Bruce Jones More
Excellent buying experience No pressure and very knowledgable staff made our camper buying experience enjoyable! We were presented options we didnt even know existed :-). Have a No pressure and very knowledgable staff made our camper buying experience enjoyable! We were presented options we didnt even know existed :-). Have and will continue to reccommend them. More
Great experience Luke was very helpful and showed us multiple trailers before we found the one we liked. We ended up buying a new Jayco 31QBDS. We picked up the traile Luke was very helpful and showed us multiple trailers before we found the one we liked. We ended up buying a new Jayco 31QBDS. We picked up the trailer and Luke reviewed everything inside and out about our new trailer. We never felt rushed and he answered every question we had. He even followed up to see how everything was going and if we had any questions. More
Excellent service and very helpful. We have visited Fretz several times over the past few years. We were honest up front in the first few visits that we were not ready to buy....it didn We have visited Fretz several times over the past few years. We were honest up front in the first few visits that we were not ready to buy....it didnt matter, we were still treated like we were walking out of there that day with an RV. Everyone was knowledgeable and willing to spend as much time with us as we needed. Would highly recommend Fretz! More