Fretz RV

Fantastic Customer Service! My fiance' and I just purchased our first RV - had a pop-up prior. The service, explanation of the RV operation was excellent! Rick's knowledge and My fiance' and I just purchased our first RV - had a pop-up prior. The service, explanation of the RV operation was excellent! Rick's knowledge and patience was definitely superb! More

Roadtrek Zion Just pick up our 2018 Roadtrek Zion. Fretz couldn't have been more hopeful. Brian in Finace went out of his way to make sure we were happy. Rick Hand Just pick up our 2018 Roadtrek Zion. Fretz couldn't have been more hopeful. Brian in Finace went out of his way to make sure we were happy. Rick Hand our sales rep was very helpful in going over the vehicle and to answer any questions that we had. We still will have a huge learning curve but we are so excited to start. More

Genuine customer service from every team member! This is our second towable camper w Fretz and also our second Jayco. From Pete in sales to Margie in the store, and including Brian and Scott too..we This is our second towable camper w Fretz and also our second Jayco. From Pete in sales to Margie in the store, and including Brian and Scott too..we are always met w sincere and knowledgeable service. The staff respects your level of camping experience and is helpful and not pushy at every stage of browsing, trading up, service, buying and ordering a unit, accessories and finance. Our Fretz experiences keep us coming back! More

Excellent maitenance center Fretz has, since we purchased our Golden Falcon trailer new from them in 2002, kept our trailer in excellent condition including a recent roof, vent, Fretz has, since we purchased our Golden Falcon trailer new from them in 2002, kept our trailer in excellent condition including a recent roof, vent, and TV antenna replacement project. More

From Hershey to Home We had a great experience with Harris Walters at the Hershey RV show in September 2017. He was very helpful and spent ample time answering our questi We had a great experience with Harris Walters at the Hershey RV show in September 2017. He was very helpful and spent ample time answering our questions and helping us make a decision that was perfect for us. We ordered a Winnebago travel trailer and during the months awaiting delivery, Harris answered our question and kept us informed as to when it would be coming in. The pick-up was this past week, on the coldest day of the year, and Harris and the mechanic spent as much time as we needed to go over everything outside in the frigid temps. They really made sure we were comfortable with the features before we rolled off the lot. Buying the RV from Fretz was a very easy process and we are very pleased with our purchase. In the days since we picked it up, Harris has been readily available for any follow-up questions we have had, which has been greatly appreciated! More

good deal and easy transaction Mark Cain was great - showed us everything, and answered all our questions. Everything was ready when we arrived. Brian Strampel made the money part Mark Cain was great - showed us everything, and answered all our questions. Everything was ready when we arrived. Brian Strampel made the money part as painless as it could have been ! Pete Polloni due to his foot injury, almost got wacked crossing the main street, on his wheels in front of us - luckily he made it and was also great. Thanks for an easy transaction and all your help. More

Great Service Everyone was very imformative from the Show Rep to all employees at the showroom. They were all very courteous & helpful. One minor issue with a small Everyone was very imformative from the Show Rep to all employees at the showroom. They were all very courteous & helpful. One minor issue with a small strip & it was fixed with in minutes.. Also request for a 2nd set of keys, in our hands before we left. Thank you for such a smooth experience. More

Third times a charm. Just bought 2016 Jayco from fretz . This is the third unit we bought from fretz. Bob Spack was the dealer all three times. Enjojed the first two very Just bought 2016 Jayco from fretz . This is the third unit we bought from fretz. Bob Spack was the dealer all three times. Enjojed the first two very much . First one was a pop up. Second an expandable and now a Jayco 19 ft. Trailer. Can’t wait too take first trip. Bobs a great dealer a patient , letting you take time to look and choose what’s right for you. More

Service Bought a Winnebago trailer in April 2016. Fantastic buying experience. In Oct 2017 the nose started to separate from the roof. It turned out that ther Bought a Winnebago trailer in April 2016. Fantastic buying experience. In Oct 2017 the nose started to separate from the roof. It turned out that there had been a repair prior to our purchase. I dropped the trailer at the service center to be repaired. The owner Steve Fretz got involved and made sure that the repairs were done to our satisfaction and even got the factory involved to make sure that I was happy. More

What a pleasure to deal with We just purchased a 2018 Jayco SLX 224 and Mike Meyers was great to deal with. Never pressured us and was very knowledgeable about every aspect of the We just purchased a 2018 Jayco SLX 224 and Mike Meyers was great to deal with. Never pressured us and was very knowledgeable about every aspect of the trailer. I'm so glad he recommended the Blue Ox towing system the trailer towed perfect with no sway. Mike spend a lot of time going over everything on the trailer before I left the lot. I'm so glad we picked Fretz and dealt with Mike. We will definitely buy our next RV from Fretz . More